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strange nocturnal messages.


lyubavalea

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I have such a strange impression from some of the buyers. In the past few months, 9 out of 10 buyers email me at night. 2-4 AM. And this also happens with buyers who live in a time zone that differs from mine by 1-2 hours. And I'm trying to understand why people write when they themselves are at night? What are their goals? It's obvious that I won't be able to answer them at night. When I asked one of these buyers, he answered me something similar: "LOL, what problem do you have with this?" I say - "people sleep at night, in your country it is also night now, people sleep at night." To which he replied in the morning that it was not he who wrote at night, that these were some errors from the Fever message, some timeouts and something like that. " then the buyer's attempts to get rid of a quick response?)))

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1 hour ago, lyubavalea said:

And I'm trying to understand why people write when they themselves are at night?

Seriously? I work at night, where I live. Hundreds of thousands of other people, in my country, do as well. Not everyone follows the same schedule as you do. They can, and will, send you messages at all times of the day and night. This is normal, and expected in online work.

1 hour ago, lyubavalea said:

What are their goals?

Their goals are the same as yours, during the day. Why would their goals have to be different, just because you are sleeping?

1 hour ago, lyubavalea said:

When I asked one of these buyers, he answered me something similar: "LOL, what problem do you have with this?" I say - "people sleep at night, in your country it is also night now, people sleep at night."

Really? 

Am I dreaming? Is this topic really happening?

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Seriously. They can really work at night and don't have to adjust to me. But why do you talk about it as if it is absolutely normal to work at night. The fact that you work at night does not mean that the one to whom you are writing does not sleep at night? You look at it one-sidedly. I do not tell who and when to work, this is everyone's personal business. So moderate your passive aggression. I just want to understand why 95% of messages arrive at night. In Europe, everyone has switched to a nocturnal lifestyle or what is happening? And communication in the style of "hahaha, yes I wrote to you at night, do you have any problems? Lol" I consider unacceptable. The fact that a person works at night does not mean that he should not adhere to a business communication style.

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7 minutes ago, lyubavalea said:

But why do you talk about it as if it is absolutely normal to work at night.

Because it is. As an example, I'm not from New York City, but why do you think people call it "the city that never sleeps"? They call it that because thousands of people work their jobs overnight. This same concept can be seen in cities and towns all over the world. Not everyone sleeps at night.

9 minutes ago, lyubavalea said:

You look at it one-sidedly.

No, I believe that is you, not me. I work at night..... By that nature, I am incredibly open to all sides of the issue. 😉 

10 minutes ago, lyubavalea said:

I just want to understand why 95% of messages arrive at night.

Because not everyone sleeps at night, and when it is night on one side of the planet, it is daytime on the other side of the planet.

12 minutes ago, lyubavalea said:

In Europe, everyone has switched to a nocturnal lifestyle or what is happening?

Is that a question directed at me? I don't live in Europe.

12 minutes ago, lyubavalea said:

And communication in the style of "hahaha, yes I wrote to you at night, do you have any problems? Lol" I consider unacceptable.

Why? That person wasn't being rude. They were asking a fair question. Why does it matter when other people choose to work?

13 minutes ago, lyubavalea said:

The fact that a person works at night does not mean that he should not adhere to a business communication style.

And what would you define as a "business communication style"? Which business style handbook are you referring to?

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29 minutes ago, jonbaas said:

And what would you define as a "business communication style"? Which business style handbook are you referring to?

I don't need business books to understand that the person who talks to me like his high school friend and tells me "bro", "dude", "man", "what's up, snowflake" definitely doesn't know the rules of good communication.

 

42 minutes ago, jonbaas said:

Why? That person wasn't being rude. They were asking a fair question. Why does it matter when other people choose to work?

I repeat once again - I don't care when a person works - at night or during the day. But when I asked a specific person "you are from Europe, and I am from Europe, why do you write at night?" if he answered me: "I am nocturnal, so it is more convenient for me to write at night" that would be a great answer. And I would do everything to make our communication as fast and productive as possible. But when a person answers me, "hahaha LOL, do you have any problem with that?" I get the impression that it is not worth working with this person, since he behaves incorrectly even before starting work.

 

46 minutes ago, jonbaas said:

Because not everyone sleeps at night, and when it is night on one side of the planet, it is daytime on the other side of the planet.

This is the whole strangeness of the situation - I work perfectly with people whose time differs by 10-12 hours from mine. This does not interfere with work in any way. Moreover, when a person has evening, it’s already morning for me. No problem. But in the last few months, I have been seeing exactly nightly requests from people in my time zone. 

48 minutes ago, jonbaas said:

No, I believe that is you, not me. I work at night..... By that nature, I am incredibly open to all sides of the issue. 😉 

You can believe in whatever is convenient for you. Thank for your opinion

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I move around a lot=know people around the world=often have to stay up late if I want a chat with my friends. Some people might just be waiting for a call or even just.. better at working at night. Fiverr is 'business' but it's not exactly the same as as an office in the sense that there are no set hours. Many of my European clients write to me after work hours OR during the weekend since they aren't working. While I try to stick to a 10-18 schedule right now I'm often in the office after as well - or all depends on inspiration for me (I just try to have a base schedule for me so that I can hang out with people/go out / etc. in the evening. 

However, I realize that some people don't have the chance to write during the day. Ignoring them (or asking why they are messaging me at 2AM to ME personally would be rude. Just because I want to have the evenings off so I can watch movies and hang around, doesn't mean others have the same luxury. (...or, simply, they can just be nocturnal. But I do believe usually there is a reason.) 

Will I tell them I'm about to sleep (Or I'm outside and not near my laptop) if needed? Sure. Likely, they'll just send me what they wanted to talk about and I'll have a look the day after. 

(as for business communication - I work on video games a lot and trust me...not much formal communication going on there. Fiverr, I believe, seems a lot more laidback to some people and I like that. If someone talks to me formally I'll reply the same way, but if they are informal, I'll do the same. Feels weird to chat formally in this industry to be fair (but some people are from countries where it's normal and that's okay, too.)

 

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Guest brenna_n

I'm awake here at 5PM due to being unable to sleep, and got up at around 4:00. I woke up to 18 impressions on one of my gigs, after having zero for the past couple of days. Apparently people are online tonight!

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3 hours ago, katakatica said:

I move around a lot=know people around the world=often have to stay up late if I want a chat with my friends. Some people might just be waiting for a call or even just.. better at working at night. Fiverr is 'business' but it's not exactly the same as as an office in the sense that there are no set hours. Many of my European clients write to me after work hours OR during the weekend since they aren't working. While I try to stick to a 10-18 schedule right now I'm often in the office after as well - or all depends on inspiration for me (I just try to have a base schedule for me so that I can hang out with people/go out / etc. in the evening. 

However, I realize that some people don't have the chance to write during the day. Ignoring them (or asking why they are messaging me at 2AM to ME personally would be rude. Just because I want to have the evenings off so I can watch movies and hang around, doesn't mean others have the same luxury. (...or, simply, they can just be nocturnal. But I do believe usually there is a reason.) 

Will I tell them I'm about to sleep (Or I'm outside and not near my laptop) if needed? Sure. Likely, they'll just send me what they wanted to talk about and I'll have a look the day after. 

(as for business communication - I work on video games a lot and trust me...not much formal communication going on there. Fiverr, I believe, seems a lot more laidback to some people and I like that. If someone talks to me formally I'll reply the same way, but if they are informal, I'll do the same. Feels weird to chat formally in this industry to be fair (but some people are from countries where it's normal and that's okay, too.)

 

I agree with you in many ways. But in one place you write that fivver is a business, and in another that it is normal to communicate like in a bar with a friend with a stranger you have never met, with whom you have never spoken before. So this is a business or a free friendly community?))) Indeed, a person can choose how to communicate, this is his choice. As well as my choice, what exactly is considered acceptable for me and what manner of speech I consider acceptable for myself. This works not only towards the buyer, but also towards the seller)

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What lol. What does it matter when people send you a message? People send me messages when I'm sleeping all the time. I answer them when I wake up and whenever I feel like it. If I'm working at 3 am and need to send a message, I will. Sellers can answer any first message within a 24 hour window without impacting response rate. So do that. I don't reply to clients if I'm not working, or don't feel like the hour is appropriate. Of course this is malleable, and I'll adapt my behaviour to the interest I have on the project. If someone is pitching a million dollar project to me at 5 am, I'll reply immediately. If it's for a $5 project, it may as well go straight in the spam.

It's very simple. What difference does it make to you when clients send messages? You don't need to reply (right away, you have 24 hours to do so).

Btw, it's extremely unprofessional to go "people sleep at night, in your country it is also night now, people sleep at night." I would laugh in your face and block you lol. People sleep whenever they want to and you have nothing to do with it, and no right to question it.

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1 hour ago, visualstudios said:

What lol. What does it matter when people send you a message? People send me messages when I'm sleeping all the time. I answer them when I wake up and whenever I feel like it. If I'm working at 3 am and need to send a message, I will. Sellers can answer any first message within a 24 hour window without impacting response rate. So do that. I don't reply to clients if I'm not working, or don't feel like the hour is appropriate. Of course this is malleable, and I'll adapt my behaviour to the interest I have on the project. If someone is pitching a million dollar project to me at 5 am, I'll reply immediately. If it's for a $5 project, it may as well go straight in the spam.

It's very simple. What difference does it make to you when clients send messages? You don't need to reply (right away, you have 24 hours to do so).

Btw, it's extremely unprofessional to go "people sleep at night, in your country it is also night now, people sleep at night." I would laugh in your face and block you lol. People sleep whenever they want to and you have nothing to do with it, and no right to question it.

Read my posts carefully. You obviously don't understand me. If you also communicate with your clients, then I would be glad to be blocked by you than to communicate in a similar way.

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12 hours ago, lyubavalea said:

In the past few months, 9 out of 10 buyers email me at night. 2-4 AM. And this also happens with buyers who live in a time zone that differs from mine by 1-2 hours. And I'm trying to understand why people write when they themselves are at night? What are their goals? It's obvious that I won't be able to answer them at night. When I asked one of these buyers, he answered me something similar: "LOL, what problem do you have with this?" I say - "people sleep at night, in your country it is also night now, people sleep at night."

Did I read enough? You seem to fail to grasp what the problem is here. Namely, that it doesn't matter in the least what hour do your clients contact you at. You shouldn't care. People can and will contact you at any time that is convenient for them. For many it can be in the middle of the night. Why that is is irrelevant for you, and you have no right to know or ask. That's the nature of an online business.

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2 minutes ago, lyubavalea said:

I hope you enjoy being man without rights)

I have rights. Namely, not to answer any messages if I don't feel like it. If you were forced to answer messages in the middle of the night, I would agree with you. But you don't have to answer right away. You have 24 hours. So what is the problem, exactly? Let the leads wait, and answer the messages at a convenient time for you. I don't understand what's hard to grasp here.

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15 minutes ago, visualstudios said:

I have rights. Namely, not to answer any messages if I don't feel like it. If you were forced to answer messages in the middle of the night, I would agree with you. But you don't have to answer right away. You have 24 hours. So what is the problem, exactly? Let the leads wait, and answer the messages at a convenient time for you. I don't understand what's hard to grasp here.

You definitely don't read what I write. Thank you for your opinion. I heard him.

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For myself, typically, "contact new seller with new task" is something I do at the end of the day after I've seen what has been finished and what tasks are ready to send. My 'fiverr work day' starts after my regular job ends, so it's already late in the evening before I even start checking overall task completion and talking to the sellers I'm already involved with. So by the time I get around to making contacts and requesting quotes, it's closer to 10 or 11pm Atlantic (GMT+4). Most of the sellers I use have been in Malaysia though, so that's 9-10am their time, which probably works out great for them and their response time.

tl;dr - my day job pushes my fiverr work window into the evening, and my fiverr workflow pushes new contacts to the end of the window.

Possibly that may apply to more buyers, especially the less corporate ones who don't have a full fledged business yet.

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10 hours ago, moikchap said:

For myself, typically, "contact new seller with new task" is something I do at the end of the day after I've seen what has been finished and what tasks are ready to send. My 'fiverr work day' starts after my regular job ends, so it's already late in the evening before I even start checking overall task completion and talking to the sellers I'm already involved with. So by the time I get around to making contacts and requesting quotes, it's closer to 10 or 11pm Atlantic (GMT+4). Most of the sellers I use have been in Malaysia though, so that's 9-10am their time, which probably works out great for them and their response time.

tl;dr - my day job pushes my fiverr work window into the evening, and my fiverr workflow pushes new contacts to the end of the window.

Possibly that may apply to more buyers, especially the less corporate ones who don't have a full fledged business yet.

Thank you for your opinion. I have worked great with people from all time zones for many years. And I perfectly understand that everyone has their own schedule of the day and no one will adapt to me) I have no complaints or problems in order to answer later. Also, I do not expect to be answered instantly when I write to a person at night (although I try to watch when a person has a day).


The fact is that over the past 2-3 months I have compiled some strange statistics and I get the impression that many clients do not want to communicate with seller of their order in real time. It used to be like this - absolutely no pattern - each client writes when it suits him. Now it looks strange: a lot of night messages, in which there are several parameters:

- the promise of a huge project
- NFT component
- complete lack of information what exactly is needed, how much and what is needed
- the person does not answer my questions

It may be some new type of spam, but 9 out of 10 nightly messages are exactly like that. 

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