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Suddenly, How it went from 4.9 rating to 4.8 without any buyer rating


sayedcsee

Question

Posted

I want advice from the experts, I saw my rating was 4.9 while sleeping last night, I woke up this morning and saw my rating is 4.8, how is this possible? Where no new buyer rating and no work canceled

1 answer to this question

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Posted

It's likely that an older order cycled out of the 60 day window. (Or it's just a bug.)

Quote
  • Rating: This shows your overall seller rating displayed by percentage. To maintain your level, you need to maintain a 4.7-star rating over the course of 60 days.

Source: https://www.fiverr.com/support/articles/360010639537-Working-with-your-Dashboard-

Quote
  • Ratings: This shows your average rating over the course of 60 days.

Source: https://www.fiverr.com/support/articles/360010750238-Viewing-Sales-Analytics

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