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Why has my buyer request gone into sleeping mode?

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26 minutes ago, thresiammajosep said:

Please contact the supporting team, they will help you. 

No. The support team does not step in and make sure sellers have buyer requests they can respond to. That's not their job, nor is the lack of buyer requests a problem that needs tech support to correct. Sellers are not guaranteed that they will see lots of buyer requests that they can respond to.

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