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REQUEST #6314370 DIDN’T GET ORDER ACCEPTANCE OR REJECTION OPTION
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Question
moodi009
I am not getting the option button of accepting or rejecting the buyer order. I raised ticket as well with customer support that why I am not getting the option of accepting or rejecting the order before the order actually starts? I wanted to find solution to this problem in my account so that I don’t encounter such situation again and my order completion rate is not impacted because of order cancellation due to this problem. Customer support stated that “unfortunately, we do not possess such an option at the moment, buyers are able to place an order at any time and the order starts immediately, once the buyer issues a payment. However this could be a good suggestion, therefore I will be forwarding it to our dev team, maybe it will be implemented one day.”
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