Forum: Any better?

[enunciator]

 

Only if you have your ears muffled, nose plugged, and eyes covered. 😑

[leannelrivers]

I pop in and read sometimes but only because I miss my forum "buds" and the laughs. I've stopped reading and responding to the usual stuff. 

[vickiespencer]

Hello, Frank, @frank_d

It is a pleasant surprise to find your face on the Fiverr Forum once again. I will have to look into what your webinar is about. Maybe I will attend it. Have you noticed @gina_riley2 has been posting some helpful posts?

I found if I unfollow a post I get less notifications. But it is still frustrating to get notifications for threads I am not following and individuals that neither follow me or I them. I agree that something here is 'broke.'

[vickiespencer]

Hello, Again @frank_d,

My first post to you was removed for some reason, which is odd. I had agreed with you about somethings being broke here such as the notification system. Plus, I had said I am going to check into your webinar on the 14. Well, let's see if this post stands? 🤔

Hmm, right after I posted this my former post popped up. I am not sure why it was held back?

 

[newsmike]

3 hours ago, captainwarlord said:

Uh... and then people like me get no access. If that is the goal, then I'd have no reason to come here anymore.

No, that is a legitimate concern. That's why we need a different solution that allows people like you and @fiveroptic1 to get in.

[torrelles]

As someone that doesn't regularly post but does browse the forums from time to time I feel like the old Discourse allowed for more engaging discussions and better interaction overall. And that comes down to the Forum software imho. Discourse is great: fast, allows for quick embedding of the most common stuff, easily browsable, it just felt better.

Regarding this:

22 hours ago, newsmike said:

How about if they tied your forum permissions to your Fiverr level?

No Fiverr rank    read only
Level 1                react only
Level 2                react & reply
TRS                     start new threads, react, reply 

I'd be a read only user most of the time, unfortunately, so it's a big no-no from me 😅😂

[newsmike]

2 minutes ago, torrelles said:

I'd be a read only user most of the time, unfortunately, so it's a big no-no from me 😅😂

Agree, it is not a good solution for that reason. It needs additional components to allow filtering on some other level.

[fiveroptic1]

 @vickiespencer As I mentioned, that happened to me yesterday. Very annoying, especially when I spent a good 25 mins replying at length to @newsmikeoriginal post - It's now live, but has probably been missed by most as it was yesterday. Feels like being in a room with 10 other people in real life, but your words are only heard an hour after you say them. Ridiculous, but one of the consequences of what this very thread is about I suppose.... 😞   

[mdminhaz05]

We see a lot of wrong suggestions in this forum. So we are tired. I am drawing her attention to a recent post by Imjensen415 to take action on this. But I don't know if he will take it. We see wrong information every day. I think it needs a lot of moderators to prevent it. Moderators will take care of this and stop by if they see any wrong information. There may be other ways. It's just an idea of mine.  

[moikchap]

I feel like Fiverr is just using the forum as a big honeypot to pull unsolicited sellers off the main site or something.  Like, this is the under-the-rug to where things are swept. At this point, the lack of moderation feels by-design.
 

[fiveroptic1]

17 minutes ago, moikchap said:

I feel like Fiverr is just using the forum as a big honeypot to pull unsolicited sellers off the main site or something.  Like, this is the under-the-rug to where things are swept. At this point, the lack of moderation feels by-design.
 

...you may well be right!

[vickiespencer]

27 minutes ago, moikchap said:

unsolicited sellers

I am not sure what you mean about this? Could you define the term?

 

[moikchap]

Door-to-door salespeople. I haven't tried it myself, but it looks like there's a very simple way to message anyone whose account name you know, such as buyer IDs gleaned from a seller's reviews. I've only been "cold called" by sellers I had already worked with prior, so I have no idea if this happens much.

I know they can be reported for spam, but as we see here on the forum, that can be fairly ineffectual, and the negative experience is still had.

[vickiespencer]

1 hour ago, moikchap said:

I know they can be reported for spam, but as we see here on the forum, that can be fairly ineffectual, and the negative experience is still had.

I always report sellers who spam me on the main Fiverr Platform because if I do not reply quickly to one of them it will mess with my stats.

Plus, there have been many sellers who got warnings or even lost their accounts for spamming other sellers to ask for work or to ask for the magic 💊 to seller success.

[terrygrantvo]

I'd settle for an 'ignore' feature that actually worked. (sigh...)

 

The problem (as I see it, so grain of salt and all) is that Fiverr doesn't really have much of an incentive to discourage the 'thanks for the info, bro' people from doing their thing. The vast majority of them will probably never get steady work here, and as such they'll eventually get discouraged and leave the platform altogether. If posting nonsense to the forum allows them to feel like they're engaging with the site and are somehow a part of things, then I don't know that Fiverr will ever see a problem with that, as being able to show growth (post IPO) has to be near the top of the list of priorities, nowadays.

The flipside to this is that the worse things get around here, the less likely it is that anyone with something to share will actually want to hang around, so there obviously has to be a line in the sand, somewhere. 

I hate to say it, but the off-site invite forum idea might be the only solution (at least in the short run).

[callyofficial]

On 10/3/2021 at 8:32 PM, newsmike said:

How about if they tied your forum permissions to your Fiverr level?

No Fiverr rank    read only
Level 1                react only
Level 2                react & reply
TRS                     start new threads, react, reply 

 

I think there is something here with this idea. Not those exact requirements, and things like buyers need to be taken into account, but there is definitely something here that could be worked on. Good suggestion @newsmike

[catwriter]

10 hours ago, terrygrantvo said:

The vast majority of them will probably never get steady work here, and as such they'll eventually get discouraged and leave the platform altogether.

That's what it used to be like, but with the pandemic and so many people losing jobs because of it, they have nowhere to go. There are forum spammers who have joined in 2020, never made a sale, but they still post and complain that they're not getting sales (when they're not giving bad advice or making threads inviting buyers to hire new sellers).

[moikchap]

I've done reporting for gig promotion in Tips for Buyers, and found the threads would still be in the same location days later. It's what led me to try using Ignore, only to find out it doesn't hide their threads, so everything is just as cluttered. Part of my conspiracy theory stems from having made the attempt to "do my part" first and it not having resulted in positive change. 

To me, just holding the line and reporting, even when I'm not seeing change, is closer to the definition of insanity than presuming it's all part of a malicious plan. 

While the statement does cause alienation, I feel causing degrees of alienation are unavoidable when giving criticism, and that scales it with how much of a sense of urgency or severity are being attached. A statement like "It would be nice if more resources were allocated to the forum." wouldn't alienate, but to me it also comes across as largely indifferent. My experience is skewed toward new sellers who maybe haven't grown into the same degree of professionalism we should treat Fiverr as having, but within that limited data set I've found that if I'm raising issues in that manner, they may get consistently skipped in the revision. Sometimes I've needed to provide context with an extreme analogy to help convey my degree of concern.

 

 

[uk1000]

20 hours ago, captainwarlord said:

The lack of moderation is not by design

Though they used to have more people doing it eg. volunteer ones and then they stopped that and decided to only have 3 staff doing it. So there's less people doing the job on the forum than before (I think not in enough time zones - so it can take hours for a post to be checked) but more sellers on Fiverr than before. Plus it worked differently on the old forum (but the way that worked could be a problem too).

[uk1000]

Though at least in the old forum the users with the right badge could move the posts to the right category. A lot of the posts in the "Tips for Sellers" are things like "how can I get order?" and asking for tips when that section says it isn't for that. But that section should probably be restructured/reworded to make it clearer like someone suggested.

[kowshik360]

On 10/4/2021 at 8:20 PM, captainwarlord said:

Uh... and then people like me get no access. If that is the goal, then I'd have no reason to come here anymore.

But then you will get right, proper, helpful information here.

 

Now everyone here wants to earn badges, no matter what's he/she is posting,commenting.

[moikchap]

I have an idea.

So, I only really check Ranting Pot. I find it has the best discussion on the site. I learn things here, which is the main reason why I go to forums. One thing I rarely see in the Ranting Pot is people saying "Thanks", "Congrats", or "This Is Good Info". Maybe, individuals who feel less certain about their english are less confident about putting generic platitudes here in case they randomly pick the wrong side, so they sort of sit back and sit out.

What if we had sub-forums which were similarly "uncertain seeming" where generic spammy posts would feel like a risky play or embarrassing?

Like, keep Tips for Sellers, but add a "Seller Debates" forum. A "Buyer Debates" forum in addition to Tips for Buyers. Then, if this assumption is true, you end up with spaces with a poster base akin to Ranting Pot, but with the topics trending toward positive, constructive goals.

[visualstudios]

21 minutes ago, moikchap said:

Like, keep Tips for Sellers, but add a "Seller Debates" forum. A "Buyer Debates" forum in addition to Tips for Buyers.

I mean, it would be easier to keep everything as is and add a new section called "garbage karma farming", and let them all go post there.

[moikchap]

That can be the secret name for the two Tips forums. Fiverr could spin the creation of Debates ones like "We had to add more forums in response to all the activity!" The optics would play better to the shareholders than calling a spade a spade and admitting a mis-step with the gamification.

[fiveroptic1]

Is it just me, or is it getting worse & worse by the day. It really is nauseating the amount of c**p being posted from certain quarters. Has the forum been taken over by 6 year olds?? Really is quite pathetic. 
I don't know if I can take much more of this! 😢