How to disable live portfolio? (Mine's greyed out)

[tamakiyoshida]

Hey guys,

How do I disable my live portfolio? it's greyed out & I'm unable to click it. 

I had this googled but couldn't find any answers/solutions.  Thanks.

[imagination7413]

You mean the 'check option' mentioned here? https://www.fiverr.com/support/articles/360010509437-Live-Portfolio-and-Project-Portfolio

[tamakiyoshida]

3 hours ago, imagination7413 said:

You mean the 'check option' mentioned here? https://www.fiverr.com/support/articles/360010509437-Live-Portfolio-and-Project-Portfolio

Yeah, it's greyed out for me. I can't turn it off

[imagination7413]

Not sure, I've not heard of this bug before. You might need to reach out to Customer Support for this one. https://www.fiverr.com/support_tickets/new