Jump to content
  • 0

Buyer dispute before delivery



Buyer has placed an order with agreed work specifications and timeline. They contact me 5 days ago with 29 days remaining for delivery to ask if I will need to use all the time before I deliver the order. I confirm and they say that it is not a problem.

Then 2 days later they dispute the order claiming the delivery time does not suit them anymore and that other sellers have delivered in less time.

My work is not related to other people's work. I was working under a mutually agreed timeframe and I did not delay a delivery, but I have still some days to do so. 

Now the buyer does not want it anymore, and I am fine with them cancelling but this doesn't really seem the best way to go about it.

Any thoughts/tips how to proceed?

Link to comment
Share on other sites

1 answer to this question

Recommended Posts


This topic is now archived and is closed to further replies.

  • Create New...