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Does it affect order cancellation rating? when buyer ordered by mistake and immediately dispute it.


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We all know how order cancellation affects seller's profile and Fiverr business. But when buyer ordered by mistake and immediately dispute it, if seller accept it, what would happen? Does it affect order cancellation rating?

If rating goes down, why!! It is not a seller's fault. How can we handle it? Do you have any idea? I frequently face this problem.  Need some suggestions.

Thank You. 🙂

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17 hours ago, cc_animation said:

Contact CS and explain what happened, they may be able to undo your stats decrease.

Hi Thank You. 🙂 I have contacted fiverr cs they cancel the order without affecting anything. but what if I accept a cancellation that is ordered by mistake section will it decrease the cancellation rating?

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In that case you have to mutually cancel the order. This was an accident so that the two people could agree. Or you can tell the whole story of Fiverr customer support directly and they will definitely help you.

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