How to block a user before they make an order with you

[samus_x]

🤔 Hi there. I was wondering if this kind of action was possible.

If, for example, I am having a conversation with a customer that sends me a lot of red flags and spine chills, and really seems sketchy or replicates a pattern we know is usually associated with toxic buyers, but he/she does not send something that can properly be flagged as SPAM or rude behavior, how can I block him/her?

DISCLAIMER: This is not a thread to discuss whether preventively blocking is a good or bad idea, but just a thread on HOW to do it

[theratypist]

15 minutes ago, samus_x said:

how can I block him/her?

As far as I know you can't. You can only do so if ever you've had a previous order with them (regardless if it turned out to be cancelled or not). Reporting as spam likely does the same thing (I think), but I understand this isn't a spam situation.

[vickiespencer]

I have blocked prospective buyers that send out weird vibes on my phone app with more success than doing so on my computer. 

[theratypist]

Just now, vickiespencer said:

I have blocked prospective buyers

I have done the same! They were kind of rude anyway, so I pressed spam. I assume they aren't able to purchase directly but they still ended up finding a loophole to message me through the Custom Request/Offer route.

[vickiespencer]

1 minute ago, theratypist said:

but they still ended up finding a loophole to message me through the Custom Request/Offer route.

When I have used my phone app to block a prospective buyer I have not had them come back via the Custom Request/Offer route. Maybe my buyers were not as persistent as yours. At least if they do come back that way you can send them an offer that is so high they will hopefully go away. 

[theratypist]

Just now, vickiespencer said:

you can send them an offer that is so high they will hopefully go away. 

Thank you for making my day Vickie. Brilliant idea indeed! 😂

[samus_x]

14 minutes ago, vickiespencer said:

When I have used my phone app to block a prospective buyer I have not had them come back via the Custom Request/Offer route. Maybe my buyers were not as persistent as yours. At least if they do come back that way you can send them an offer that is so high they will hopefully go away. 

The "offer they MUST refuse" is a technique I use from time to time, but not as straightforward as I need this time 😔

[anisocialmarket]

@vickiespencer I agree with vickie here