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Fiverr glitch


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Is this a place where I can report bugs? Okay so I want to change my username but I don't know that we aren't allowed to change the username. So I looked up on the internet and one article from fiverr suggest to change my email first then deactivate the account, then make new one with previous email. I did the step, it was okay until when I want to sign up from my phone, there was an error says that this account is no longer active.

The second problem is, I copied a link about my gig and share that to my social media. But my followers informed me that the link doesn't exist, says that this account is no longer active blablabla.

What should I do?

Thank you :)

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