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What's better: cancelled order or bad review?
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Question: How long it will take to get first order?
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I have a very difficult buyer that I am working with right now. They give very unclear instructions but expect very specific things.
I've spent probably close to 10 hours working on this order, a pitch deck for a new conference. I did a thorough round of revisions based on the buyer's input, and then the buyer sent me a message that it was "much better." I thought we were done.
A few days later, I get a message saying that the buyer wants to cancel the order because I didn't deliver what he wanted. At this point, I feel like he is just looking to get free stuff.
I'm a new seller and I only have 7 5 star reviews on this gig so a bad review could really do terrible things. But I don't want to cancel the order either since I know that is also bad for my analytics.
What do I do?
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