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Phone number verification still grey


marcv34
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Hello Everyone,

When I try to verify my phone number on my desktop browser, both the country field and the phone number field are grey.

it is possible to manually type in a country but not to type a phone number. 

Impossible to create a Gig.

(I tried several desktop browsers, and I have no ad/spam blocker installed)

Marc

Edited by marcv34
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You're lucky I had this this problem for a very long time and I searched for answers everywhere but didn't find it.

The solution I found it myself just today and it's very easy.

All you have to do is to use numbers in the top of your keyboard instead of numbers in the right side of your keyboard

 

 

 

71TBg4r1oNL._AC_SY450_.png

Edited by ahprodesign
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Hello Ahprodesign,

Thank you very much, it just worked perfect.

I also received mail from Customer support and I paste the answer (for other people in the same situation):

  • Make sure your country code and area code are correct.
  • Make sure your phone number is accurate.
  • Use a PC/Mac to enter the code, and not a mobile browser.
  • Make sure to use the numbers on top of your keyboard instead of a number pad.

Marc

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