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irfannav
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i recieved an email from fiverr:

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We have reviewed your Gigs and have determined that the services you are offering harm the integrity of our marketplace and violate our Community Standards and our Terms of Service.

As a result, your account is currently under review by our Trust and Safety team. During this period of review, you will be able to complete your active orders. However, you cannot place or receive new orders nor can you communicate with users, other than your Buyers/Sellers within an existing and active order. This decision was taken after careful consideration and cannot be reversed.

Thanks,
The Fiverr team

What does this email mean? Is there a possibility that my account is not banned or i don't get warning because i am unable to find a reason where i broke TOS?

Also today prior to getting this email i reported some buyer for sharing his contact number for trying to communicate outside the platform.

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9 minutes ago, irfannav said:

i recieved an email from fiverr:

What does this email mean? Is there a possibility that my account is not banned or i don't get warning because i am unable to find a reason where i broke TOS?

Also today prior to getting this email i reported some buyer for sharing his contact number for trying to communicate outside the platform.

It means exactly what it says: you made gigs that violate the terms of service on Fiverr. It refers to the services you offer in your gigs. The team will now evaluate what to do next, and there's nothing you can do but wait for their action. 

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1 minute ago, irfannav said:

LCD HMI designing, different microcontrollers programming , PCB designing. Also a gig to debug PCB design issues.

I sure as heck am not familiar with those, probably something in the lines of electronics and engineering. 

Here are the prohibited services on Fiverr: https://www.fiverr.com/community/standards/prohibited-services

You can try asking them though: support@fiverr.com

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38 minutes ago, smashradio said:

I truly don't know why that would get you under review. I'm willing to bet that support won't be very helpful, but it's worth a shot. 

What are the chances that the monitoring bots mistook those abbreviations for recreational "stuff"? 😅

Edited by surajkartha
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20 minutes ago, surajkartha said:

What are the chances that the monitoring bots mistook those abbreviations for recreational "stuff"? 😅

The word PIC microcontroller matches this description. It can be taken as PIC microcontroller or a picture.

Because when your search pic fiverr you will get both.

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There's some chance that it's the phone number thing. It was probably autoreported. I've seen people report spammers, have their accounts restricted because of the exact issue they reported, and have it resolved in their favor. They'll look over your messages and probably decide you weren't at fault. Don't panic. Clearly the message they sent you doesn't reflect that, but Fiverr isn't always the best at making sure you get the right error message at the right time. When I had a customer do a scammer chargeback which Fiverr refunded me for immediately, I still got an automated lecture about delivering on time so customers don't cancel on me. Fingers crossed for you. 

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21 minutes ago, rachelbostwick said:

There's some chance that it's the phone number thing. It was probably autoreported. I've seen people report spammers, have their accounts restricted because of the exact issue they reported, and have it resolved in their favor. They'll look over your messages and probably decide you weren't at fault. Don't panic. Clearly the message they sent you doesn't reflect that, but Fiverr isn't always the best at making sure you get the right error message at the right time. When I had a customer do a scammer chargeback which Fiverr refunded me for immediately, I still got an automated lecture about delivering on time so customers don't cancel on me. Fingers crossed for you. 

I think that too. When I received the number I blocked him yesterday. I decided to report him so I unblocked him but the message was already marked spam and I wasn't able to find the block option. So I reported his previous message with for contact sharing and blocked him again without giving any reply.

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On 9/13/2021 at 9:31 AM, irfannav said:

As a result, your account is currently under review by our Trust and Safety team. During this period of review, you will be able to complete your active orders. However, you cannot place or receive new orders nor can you communicate with users, other than your Buyers/Sellers within an existing and active order. This decision was taken after careful consideration and cannot be reversed.

did you get back your account?
i am facing same problem.

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