kushthedesigner Posted May 12, 2014 Share Posted May 12, 2014 Guys, I have done one label for a guy while the brief was not clear and I have asked him to ask for modification with a clear brief so I can finish it up. But he was disappeared more than a month and suddenly popped up with a NEGATIVE feedback 😦 He haven’t respond for my message and Im in trouble. F CS says they can cancel but need the buyer’s permission for removing the -fb. I do not need to take his money and I need to refund him but same time to remove the fb. How to do this since the RESOLUTION center is closed :(( please help me out!!thanksKush Link to comment Share on other sites More sharing options...
thecreativeguys Posted May 12, 2014 Share Posted May 12, 2014 Try and get to his listed gigs and contact the buyer directly through there.Once contacted, offer him a refund and/or a redo…And make an agreement for him to change the review.However if he does not have a listed gig it’s unfortunate since fiverr can’t contact a user for a user at all.Fiverr will not remove it unless both party’s agree.Best Of Luck,🙂 Joe Link to comment Share on other sites More sharing options...
kushthedesigner Posted May 12, 2014 Author Share Posted May 12, 2014 Dear Joe, thanks for the reply. I’m trying to contact him. Let’s see. Link to comment Share on other sites More sharing options...
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