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When You Cancel the order then What I do?


polash700
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Very first, don't cancel the order, Talk to the buyer, try to convince him to complete the project. If that doesn't work, then it's ok, sometimes we all need to cancel orders. If the problem with buyer requirements, like buyer asking you to do something that you cannot do, and it wasn't discussed initially before placing the order, then talk to CS team and ask them to cancel the order without lowering your cancellation %age. However, if it's already discussed between you and buyer, but now you see you are not able to deliver as described, then you need to take the hit.

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