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Deleting messages as a buyer ruined my stats as a seller. Don't let the same happen to you.


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If you're like me, you use Fiverr as a buyer and a seller. As I buyer I decided to make buyer request to get some offers for some art I needed, and one of the things that happened during this process was that sellers wouldn't just send me an offer but they would go to my profile and message me directly. Seeing a flood of messages I could in no way respond to all of them, so I just went through them and deleted anything that didn't fit with what I needed, this was a huge mistake, as it turns out that any messages you get when in buyer mode counts towards your message response rate and message response time stats and by deleting these messages from people I wasn't interested in working with, I've made my message response rate 33% which is in the red for my stats, which is not good, it also inflated my response time to 9 hours as I decided to make the buyer request and sleep on it to go through everything the next day. 

Long story short, if you use Fiverr as a seller to also buy things using buyer requests, use a different account to avoid ruining your stats.

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26 minutes ago, phoenixdesigns1 said:

use a different account to avoid ruining your stats.

You can't have more than one account. That is basic TOS violation, and will get you kicked off the site. The answer is to respond to all your messages. 

PS This is also why you should avoid "buyers requests" at all costs. Just search and filter for L2/TRS/PRO sellers. 

Edited by newsmike
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33 minutes ago, newsmike said:

This is not hard stuff. You just have to read. But is always entertaining to watch the people who know nothing, argue with those trying to help them. 

https://www.fiverr.com/terms_of_service

image.png

Ok? No need to act like a know-it-all, because you're the one who just has to read, it clearly says "users are limited to one active Fiverr account and one active Fiverr Business account."

One Fiverr account AND one Fiverr Business account. Now why would they phrase it like that? Why make a distinction between the two? It's almost as if you're allowed to have an account as a buyer and an account for selling... aka a business account. Otherwise they'd just say you're only allowed to have one single account.

I wasn't arguing. And all you did was show your know-it-all nature. This states that you can't have multiple account to prevent fraud and abuse. But please go on and explain to me how I am abusing the system by using an account different from my seller account to make buyer requests in order to buy things I need, without ruining myself with having to respond with hundreds of spam messages. 

Did you know that if you're a buyer, you can't receive messages from people who see your buyer requests? But, as a seller your account has a button that says "contact me" which is only there if you made your account a seller account by creating at least one gig, it's almost as if the staff at Fiverr realized that buyers wouldn't want to be contacted that why. It's almost as if that's why they make a distinction between a Fiverr account and a Fiverr business account :D

Thank you and Good day sir.

Edited by phoenixdesigns1
Typo
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29 minutes ago, phoenixdesigns1 said:

an account for selling... aka a business account.

A Fiverr Business account is just a buyer's account that's ideally made for teams so other team members can make purchases for related projects to the business. Only high quality services are shown to a Business Account. It is not a seller's account, the only thing you can do there is purchase gigs. It is free for the first year, but around $100+ on the 2nd yr. The interface also looks a bit different there https://www.fiverr.com/business

31 minutes ago, phoenixdesigns1 said:

Otherwise they'd just say you're only allowed to have one single account.

A seller can have his normal account, and have a Fiverr Business account but he cannot merge his seller account with a Fiverr Business account simply because you cannot sell with a Business account.

A buyer can keep his normal account or merge it with a Fiverr Business account. 

But you cannot have two normal accounts. A normal account is made for being a seller and a buyer at the same time. 

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23 hours ago, phoenixdesigns1 said:

If you're like me, you use Fiverr as a buyer and a seller. As I buyer I decided to make buyer request to get some offers for some art I needed, and one of the things that happened during this process was that sellers wouldn't just send me an offer but they would go to my profile and message me directly. Seeing a flood of messages I could in no way respond to all of them, so I just went through them and deleted anything that didn't fit with what I needed, this was a huge mistake, as it turns out that any messages you get when in buyer mode counts towards your message response rate and message response time stats and by deleting these messages from people I wasn't interested in working with, I've made my message response rate 33% which is in the red for my stats, which is not good, it also inflated my response time to 9 hours as I decided to make the buyer request and sleep on it to go through everything the next day. 

Long story short, if you use Fiverr as a seller to also buy things using buyer requests, use a different account to avoid ruining your stats.

thanks for sharing mate 

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23 hours ago, phoenixdesigns1 said:

Long story short, if you use Fiverr as a seller to also buy things using buyer requests, use a different account to avoid ruining your stats.

Or just mark the messages that come in as spam - VERY rarely it doesn't work (so I do reply to them all) but normally it should be fine. Making a new account really WOULD be violating the TOS (and quite honestly, CS won't care that your stats were messed up by others.) Buyers can't be contacted for a reason but some VERY smart people decided to tell spammers to just write to sellers who post in BR (or even just randomly, I get several each month.)
 

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On 9/8/2021 at 8:30 PM, katakatica said:

(and quite honestly, CS won't care that your stats were messed up by others.)
 

Actually they do care, I contacted CS and within 24 hours they messaged me back that they reset my response rate. Because sellers aren't supposed to message people who make buy requests. The only thing is they couldn't change my response time but told me that it'll fix itself over time and won't affect me.

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