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Gig stuck in draft pending video review


rickcoder
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When I uploaded my video it said it might take up to 24 hours to process.  It's been almost 48 hours and it's still sitting there processing.  How long should it take?

 

GIG STATUS
  • DRAFT
  • PROCESSING VIDEO...
Edited by rickcoder
add what the gig status says
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5 hours ago, rickcoder said:

I have created two help requests, and they've both been closed without any follow-up.

What is going on?

We can't tell you what's going on, because we are not customer support. There might be a backlog of videos they have to evaluate. 

There's also a public holiday in Israel, where Fiverr is based. It's the Jewish new year celebration from the 6th - 8th of september. That  means longer support wait times and probably delays in stuff like this. 

That's the most probable explanation for the long wait. 

Hope this helps!

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  • 10 months later...
On 9/4/2021 at 8:51 PM, rickcoder said:

When I uploaded my video it said it might take up to 24 hours to process.  It's been almost 48 hours and it's still sitting there processing.  How long should it take?

 

GIG STATUS

  • DRAFT
  • PROCESSING VIDEO...

Has this been resolved? I have the same issue.

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