Jump to content
  • 0

Order cancellation rate


enawaz
 Share

Question

Hi,

A buyer placed an order on my gig without providing me any requirements. I asked him many times to provide me his requirements but he didn't. finally, I contacted customer support then they canceled the order with the words that It'd not affect my order cancellation rate.

Kindly check the image attached, Did it really not affect my order completion rate as I am seeing the cancellation rate is 50% ?

order.png

  • Like 7
Link to comment
Share on other sites

7 answers to this question

Recommended Posts

  • 0
7 hours ago, enawaz said:

Hi,

A buyer placed an order on my gig without providing me any requirements. I asked him many times to provide me his requirements but he didn't. finally, I contacted customer support then they canceled the order with the words that It'd not affect my order cancellation rate.

Kindly check the image attached, Did it really not affect my order completion rate as I am seeing the cancellation rate is 50% ?

order.png

It won't affect your stats (check order completion percentage under analytics section) but cancellation will still appear under gig's tab so nothing to worry about it 🙂

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...