Order cancellation rate

[enawaz]

Hi,

A buyer placed an order on my gig without providing me any requirements. I asked him many times to provide me his requirements but he didn't. finally, I contacted customer support then they canceled the order with the words that It'd not affect my order cancellation rate.

Kindly check the image attached, Did it really not affect my order completion rate as I am seeing the cancellation rate is 50% ?

[digitaldock75]

What happened next? Have you contacted with the support team again?

[shahalam4bd]

Did you fetch any problem next time? 

[sumita486]

Great post

[enawaz]

5 hours ago, digitaldock75 said:

What happened next? Have you contacted with the support team again?

I contact to cancel the order and they cancelled it. I didn't contact further. 

[Guest lloydsolutions]

6 hours ago, enawaz said:

Did it really not affect my order completion rate as I am seeing the cancellation rate is 50% ?

 

 

5 hours ago, mahbub240 said:

Helpful post!

 

4 hours ago, sumita486 said:

Great post

More spam!

[crownmediaa]

7 hours ago, enawaz said:

Hi,

A buyer placed an order on my gig without providing me any requirements. I asked him many times to provide me his requirements but he didn't. finally, I contacted customer support then they canceled the order with the words that It'd not affect my order cancellation rate.

Kindly check the image attached, Did it really not affect my order completion rate as I am seeing the cancellation rate is 50% ?

It won't affect your stats (check order completion percentage under analytics section) but cancellation will still appear under gig's tab so nothing to worry about it 🙂

[shohan7mir]

1 hour ago, enawaz said:

I contact to cancel the order and they cancelled it. I didn't contact further. 

Maybe you should contact with them again.