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How to deal with incomplete paid order?


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If the seller haven't delivered on time you can request to cancel the order. If you do, the funds will be returned to your Fiverr account. 

You get the option to cancel if the order is more than 24 hours late. 

You can find more information here: https://www.fiverr.com/support/articles/360049216034-How-do-I-cancel-a-very-late-order?segment=buyer

Hope this helps!

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