Response rate and time has ben down

[merchantgirl]

Hi there, I am very depressed because i lost my Level because suddenly my inbox response rate and time has been down. I am talking to my older client constantly and they ordered 2-3 but there is no improve my response time and rate. Couple of months , i didn't get any new client. has any tips to improve my response rate and time? is that any possibility to get back my level 1? 

N.B. I wasn't active on Fiverr for 2 days for my serious personal issues.

[smashradio]

6 hours ago, merchantgirl said:

Hi there, I am very depressed because i lost my Level because suddenly my inbox response rate and time has been down. I am talking to my older client constantly and they ordered 2-3 but there is no improve my response time and rate. Couple of months , i didn't get any new client. has any tips to improve my response rate and time? is that any possibility to get back my level 1? 

N.B. I wasn't active on Fiverr for 2 days for my serious personal issues.

I'm sorry you experienced this. 

The only way to improve response time is to respond quickly to messages. Over time, it will go back to normal. 

You can read more about response time and response rate here: 

https://www.fiverr.com/support/articles/360010452637