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Buyer demanding extra work for free


akhtarsyed9

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Dear Seniors,

I need your guidance!

One of the buyers order for basic package (200 words) but after order, he is demanding 600 words (PR draft and script of his book). He is demanding extra work for free. He has shared a list of more 12 media houses and asking me for distribution. I sent an extra package that he declined. He is threatening to cancel the order and bad review. Unfortunately, I got similar buyer last week too.  What I do?,

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On 8/24/2021 at 9:04 PM, akhtarsyed9 said:

But It will take time at least 2 days

It depends.

I think Fiverr CS has improved a lots.

My cancellation order request got solved only in 6 hour.

Like everyone else..,  i suggest to contact CS regarding this buyer behavior. 

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It would be good if you go for the fiverr CS and explain them everything. They will cancel the order without effecting on your account. 
If you already did your hard work then you can deliver him some extra work free to get him again for your next future projects. 

I always give the some extra free work to my beloved clients so they come back to me for the future projects 🙂 

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