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Collaboration tool


toner2d
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I noticed couple times that collaboration does not work properly. When you attached file through conversation attachments, and buyer for example marked there something, you can see it.

 

But when you delivered order, then buyer marked there something, i can't see it. I don't even understand where to click to see marks. But i get notifications that there are marks, but where to see them i don't know.

 

image.png.c4c8d86f6155e922f4ad47e502d22a1f.png

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If this is the case, then you could open it by clicking the view comments hyperlink.

Unfortunately, There is a bug now to check the comment from hyperlink.

I've posted this issue couple of days ago in forum 

I just check again. This bug is not fixed yet.

 

You can ask your buyer to write simply as there is an issue to check comments from interacting comment.

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  • 3 weeks later...

Hi, I have the same issue but have found a workaround that seems to do the trick for me, just sharing in case it helps someone

Usually when I click on "View Comments" nothing happens. However when I scroll to the top of the order page it should say somewhere

RECENT CONVERSATION

"View your recent inbox conversation with buyer Show conversation"

 

If I click on "show conversation" and then scroll all the way down to view the comments, the button works and the collaboration tool opens up.

 

Hope that helps

Screenshot 2021-09-15 at 22.11.21.png

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