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Need my video approved, can't start my gig without it, and it's been well over 24 hours



Hi guys, how does this work and how do I contact Fiverr to see what's taking so long? I've had my gig ready to go for the past day but the important video I uploaded to my reel won't load, says its 'under review and may take 24 hours'. But it's been 24 hours. Another thing is it keeps asking for my tax information but I just filled that out and it was like it didn't stick. Is that normal? Thanks

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