- 0
Terms violation, order cancellation, customer support and completion rate
-
Topics
-
- 18 replies
- 45 views
-
Question: - POLL - How long does it take on average to get the first order?
By gianlucatrov777, in Starter Questions
- Awaiting best answer
- 0 votes
- 4 answers
-
Question: How long does it take on average to receive the first order?
By gianlucatrov777, in Starter Questions
- Awaiting best answer
- 0 votes
- 1 answer
-
- 0 votes
- 5 answers
-
- 4 replies
- 165 views
-
Question
rehan14117
Hello guys! I am a new seller and have just completed 4 orders. I recently received an order where the buyer ordered a gig and asked me to do his college assignment. I told him its against terms and conditions of fiver and i cant do it. He has opened a dispute and requested order cancellation stating the seller cant do this job. I have involved customer support because i don't want to ruin my order completion rate. I dont think its my fault if the buyer places an order and wants me to violate terms and conditions. Its been more than 24 hours and customer Support has not responded yet. Order will automatically get cancelled in 24 hours if i dont respond to buyers cancellation request. I dont want to have negative stats regarding completion rate. I am here to seek advice. Kindly advise me what to do. Regards!
1 answer to this question
Recommended Posts
Archived
This topic is now archived and is closed to further replies.