Fiver Team Not responding

[madisonpallotta]

Hi, 

I was wondering if someone could help me as the Fiverr team are not responding to my ticket which has been open for a few days. 

It is an urgent matter, could someone please send me a contact number as they do not respond to email. 

Or is there a live chat option?

 

Thank you in advance. 

[abdur_rahaman10]

No other option. You can only contact with them using Ticket. Try to create a new ticket.

[joysarkar43]

Try to create a new one.

[zahid_khan_67]

create new ticket

[maitasun]

22 hours ago, madisonpallotta said:

Hi, 

I was wondering if someone could help me as the Fiverr team are not responding to my ticket which has been open for a few days. 

It is an urgent matter, could someone please send me a contact number as they do not respond to email. 

Here's the link to place a ticket with customer support: https://fiverr.com/support_tickets/new?source=help_center

[Alex.M]

21 hours ago, joysarkar43 said:

Try to create a new one.

try not to create a new one , that might only cause other delays.

 

[joysarkar43]

4 minutes ago, cre8iveartwork said:

try not to create a new one , that might only cause other delays.

 

Yeah, may be.

[vickiespencer]

44 minutes ago, joysarkar43 said:

Yeah, may be.

Not a maybe at all. If you submit more than one ticket concerning an issue, Fiverr CS may consider your request t be spam and not reply at all! 

[maitasun]

54 minutes ago, maitasun said:

23 hours ago, madisonpallotta said:

Hi, 

I was wondering if someone could help me as the Fiverr team are not responding to my ticket which has been open for a few days. 

It is an urgent matter, could someone please send me a contact number as they do not respond to email. 

Here's the link to place a ticket with customer support: https://fiverr.com/support_tickets/new?source=help_center

Geeezzz, my bad. 🙈 I didn't read the OP had already opened a ticket, sorry. 😞

@madisonpallotta, please do as @cre8iveartwork and @vickiespencer said. Do not create a new ticket. Instead, do a follow up of the one you already have.

[marketinghut1]

Just wait and see of course they are response with you

[joysarkar43]

13 hours ago, vickiespencer said:

Not a maybe at all. If you submit more than one ticket concerning an issue, Fiverr CS may consider your request t be spam and not reply at all! 

Oops! It was not known to me. Thanks for the info.

[yarasin]

Reply on that ticket with a soft reminder, probably your ticket is on the queue.

[aizagraphics]

I suggest you to contact again.

Fiverr team always respond within 24 hours.

[monirthuin]

Create a new ticket with proper message you will get response in 12 hour

[codersaeid]

No other option. You can only contact with them using Ticket. Try to create a new ticket.