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Looking for advice with a hostile buyer.


liamdormon

Question

Today I have been contacted by a user who placed an order with me a while ago and has waited a month to tell me about an issue with a piece of code I wrote for them. Now their attacking me in DM threatening to report me for scamming, saying quote "I will spend $1000 to bring your fake 5 star rating down to 1 ️" without attempting to resolve with me first and I would probably have helped them. Now this buyer is placing orders and putting quote "fix your shit" as the order requirements.

I am not quite sure what approach to take here so any advice would be welcome.

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5 minutes ago, liamdormon said:

Today I have been contacted by a user who placed an order with me a while ago and has waited a month to tell me about an issue with a piece of code I wrote for them. Now their attacking me in DM threatening to report me for scamming, saying quote "I will spend $1000 to bring your fake 5 star rating down to 1 ️" without attempting to resolve with me first and I would probably have helped them. Now this buyer is placing orders and putting quote "fix your shit" as the order requirements.

I am not quite sure what approach to take here so any advice would be welcome.

I recommend you contact fiverr support asap along with the screen shots of buyer's chat in which he was threatening you.

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7 minutes ago, zerlina84 said:

Print screen his threat to fake bad reviews and also his curse words and send it to CS.

Thank you, will do. I'm not sure what to do with these orders he has placed in attempt to fake review bomb me, I guess I'll leave them for now and ask CS to delete them.

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6 minutes ago, liamdormon said:

I'm not sure what to do with these orders he has placed in attempt to fake review bomb me, I guess I'll leave them for now and ask CS to delete them.

When contacting CS, ask them to kindly cancel said orders without affecting your stats.

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