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Order Compleation issue


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Hello,

My order completion rate was 90%, I got canceled on an order of 15$, which comes to 80%. Then a 50$ order was completed by myself, and my order completion rate jumps up to 82% only. Why is this happening to me?

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This is from Fiverr support:

How Is Order Completion Calculated?

The order completion formula factors in the total amount of orders the Seller has had over the past 60 days (completed + cancelled) and divides it by the total number of cancelled orders. Multiply the result by 100 to get the percentage. 

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