Your account is currently restricted. How long it will take

[yulianaa_model]

Hello,

I work on Fiverr 5 month and have "31 reviews as seller". And I make one mistake and violated the rules of Fiverr. And now im waiting 7 days. My account is  currently restricted and i can't contact with clients. Only i can contact with clients with hom i have active orders.

I make photos and videos for people. Some people send me their product like cosmetics, clothing and other. We agreed on a price and to create an order when i recieve the package.  

And now my account is currently restricted. I can contact with people. And i recieve some packages. And maybe people thinking why im not answering. What is wrong with me.

Please tell me how long Fiverr relevant team will review my account? 

Maybe you know the everage time to check account? Im so sad becouse no one can contact me. People whing that im don't answer and have theirs product. 

[Lena]

Hi there. 

Please take a minute to read this helpful article about disabled accounts https://www.fiverr.com/support/articles/360014585217-Why-was-my-account-disabled 

You can also open a ticket https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. 

We do not know how long will it take to review your account.

[sabinespoems]

1 hour ago, yulianaa_model said:

Maybe you know the everage time to check account?

The average time isn't known, but it can take up to 90 days for Fiverr to review an account. It can be sooner of course but that's the timeframe they state

[theratypist]

2 hours ago, yulianaa_model said:

And I make one mistake and violated the rules of Fiverr.

What did you do? 

2 hours ago, yulianaa_model said:

Maybe you know the everage time to check account?

It would depend I guess on the what you did, if your account will still be restored. Did you receive an email ? I've read posts in the past wherein the email said the estimated days of review.