Client is not responding

[jaber27]

Hi,

I'm new in Fiverr and was about complete my 5th order. After choosing a design from my 3 concepts that I have given to my buyer, my buyer wanted me to show other color options. I have submitted 4 color concepts of the required design but my client isn't responding after that. It has now been 4 days my client is offline and my delivery time is 5 days late. I don't know what to do now. Please someone suggest what will I do?

[sabinespoems]

You can request a time extension so when your buyer is online again they can accept (and hopefully will), which will stop your order from being marked late. Never ever ever deliver an order that's not actually finished. That's against Fiverr's ToS.  

If the buyer still won't respond, you might just want to contact customer support and see if they can cancel the order without it affecting your stats. But I'd say that's a last resort for when the buyer completely goes off grid. 

Hope this helped a bit!

[sayedcsee]

1 hour ago, sonyteam said:

if your buyer is currently ofline, please submit your delivery, if within 3 days, your buyer will not accept the order mean will be ofline, then your order will be automatic delivered.

 

Best of Luck

That's right