Do messages from unavailable people effect response rate?

[chrishyson]

I got a message yesterday from someone who is set to "unavailable" until Dec, and because of this I can't respond...I just get the "cannot send message" error. 

Will this mess with my response rate? 

 

On a side note, if someone is set unavailable and I can't message them, they shouldn't be able to send messages either imo. Also the error message should be more specific and tell users why we can't respond instead of just "can't send the message"

[chrishyson]

So yes, this does effect response rate! After a day or so my response rate dropped from 100% to 85% even though I couldn't even physically respond due to fiverr's system. I will be contacting support to fix this ASAP.

[chrishyson]

It wasn't spam though, it was someone asking for rates.

[bhavika_tank]

Hi I also faced kind of issues 2 times..

 

someone comes to my gig messages me and suddenly they set their profile as unavailable..

 

that's effecting my response rates..

 

 

I mean I can't reply him/her back until they set it as available.

 

anyone know how to stop lowering my response rates when this kind of situation arises in future??

 

or anyone know how to report community for this kind of issues??

[bhavika_tank]

it's taking effect..

yesterday my response rate was 100% and when I faced this issue (user set himself as unavailable)

and today my response rates dropped at 97%

[aliyagez]

No, this won't effect your response rate.

[Guest alamgir_360]

It will not effect your response rate. Dont worry..

[mehedipro]

On 7/24/2021 at 9:56 PM, chrishyson said:

I got a message yesterday from someone who is set to "unavailable" until Dec, and because of this I can't respond...I just get the "cannot send message" error. 

Will this mess with my response rate? 

 

On a side note, if someone is set unavailable and I can't message them, they shouldn't be able to send messages either imo. Also the error message should be more specific and tell users why we can't respond instead of just "can't send the message"

I also face this kind of problem.This is very bad behaviour and irritating also😔 Fiverr Need step against them badly.

[shahriyarmamun]

No , it won't effect your response rate.

[designwithcalm]

Same thing happened to me a few minutes ago when someone messaged me regarding a project but they've set themselves to unavailable.

I reported their message immediately with the other options in "report" section and explained to fiverr that they are unavailable to answer back. As a precautionary measure I also blocked the client. Let's see how it turns out to be.

[strategist_ceo]

My response rate just dropped by 1%.

Two people have sent me messages and I have "report spam"ed them straight away and they went into my spam folder without my response. The customer service representative was able to tell me exactly who I hadn't replied to so that I could check.

I will admit that it is my fault for not responding to their initial text because I see the hallmarks of a spammer straight away.

In the future, I will always greet a spammer first before reporting him or her. 

Edited October 16, 2022 by strategist_ceo
Clarity

[gmuhit_five]

As per I know, It will not effect your response rate. You can check your spam..

[mosora]

It will not effect your response rate.