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Hi, I got this problem, in the previous month, my resnponse rate is still 100%, I usually reply in 2 hours, but, from the begininng of this month, my response rate keeps decreasing without any reason, I don't get 

 messages this month, so I don't need to respond to anything, just sometimes being online, it shouldn't harm my response rate right? But yesterday when I check my response rate it says 90%, I thought "Hey, that's okay right? 90% won't get rid of my level 1 badge next month" but today, I just checked it, and it's already 89%! I don't know what to do to fix this, because I didn't get a message from anyone. And, not just the response rate decreasing, my order completion too! last month I'm forced to cancel one of the buyer's order, so my order completion rate is 92%, today it's 90%, I don't know since when this order completion decreasion happened, I didn't pay much attention to this. Do you guys have any suggestions for what I should do? I don't wanna lose my level 1 badge :(( 

Inbox response rate keeps decreasing

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