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My gig doesn't get a promoted gig option although it go all the requirments


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Hi there

I have a gig that had 21 reviews (All 5 stars), I have generated about 1000$ from the gig, and I am a level 2 seller. 

A few days have passed and the gig is still not eligable for promoted gigs although I have a gig that performed less in terms of sales and rating and still is eligible. 

 

All my orders were delivered on time and no cancelations, any idea why this gig may not be eligble?

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17 minutes ago, gal_designs said:

I have a gig that performed less in terms of sales and rating and still is eligible. 

Well, that makes no sense.

I would write to customer service and inquire why your Gig that is doing well (at least in your eyes) is not qualified to be promoted while another Gig that is not as successful is OK to be promoted.

Thing is, by doing that, they may pull the other Gigs ability to be promoted! So, ask at your own peril.

GG

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