Level System On Fiverr

[jabidahmed]

I recently got promoted to level-1 but my order completion is 90% and on time delivery is 91%. My question is, if one of my active order gets cancelled rn, will I get demoted?

[khalifacyrusuk]

1 hour ago, jabidahmed said:

I recently got promoted to level-1 but my order completion is 90% and on time delivery is 91%. My question is, if one of my active order gets cancelled rn, will I get demoted?

The answer is no - you will not get demoted IMMEDIATELY. 

The rating system works on a monthly basis. Each month (15th I believe) you will be assessed. At some point on this day, Fiverr will assess your account and promote, demote or retain your seller level. 

Therefore, if you continue to have 90 and 91%, you'll stay level 1 (unless you get requirements for level 2) - but if it goes below on this date, you'll be demoted.

Also note - if you achieve the prerequisites for level 2, you'll have to wait until the 15th to be promoted to level 2. 🙂

[jonbaas]

On 7/18/2021 at 11:30 AM, jabidahmed said:

I recently got promoted to level-1 but my order completion is 90% and on time delivery is 91%. My question is, if one of my active order gets cancelled rn, will I get demoted?

Yes, if any of your Analytics metrics are below the required requirements on the 15th of each month, you will be demoted to the next lowest seller level.