catwriter Posted July 24, 2021 Share Posted July 24, 2021 In addition to what @jonbaas said, you can politely inform the client that Fiverr strongly recommends that sellers never start working until the order is placed. 24 Link to comment Share on other sites More sharing options...
shofeulislam Posted July 24, 2021 Author Share Posted July 24, 2021 6 minutes ago, catwriter said: In addition to what @jonbaas said, you can politely inform the client that Fiverr strongly recommends that sellers never start working until the order is placed. Yes sir, I already inform him about Fiverr rules. Thanks 12 Link to comment Share on other sites More sharing options...
fynwriter Posted July 24, 2021 Share Posted July 24, 2021 On 7/21/2021 at 9:32 PM, shofeulislam said: One of Indian new client want free trial service for 7 days for Facebook Promotion. If a client ever asks you for free work again, remind them that Fiverr requires a 20% commission for every work you do. And bear in mind that if Fiverr discovers that you do free works, you stand a chance of a ban. 13 Link to comment Share on other sites More sharing options...
biswasaninditaa Posted July 24, 2021 Share Posted July 24, 2021 You should said the buyer you are not available for these type of free work. because he will never hire you even if you do his job. 10 Link to comment Share on other sites More sharing options...
shofeulislam Posted July 31, 2021 Author Share Posted July 31, 2021 On 7/25/2021 at 3:38 AM, fynwriter said: If a client ever asks you for free work again, remind them that Fiverr requires a 20% commission for every work you do. And bear in mind that if Fiverr discovers that you do free works, you stand a chance of a ban. I understand. Thanks 9 Link to comment Share on other sites More sharing options...
shofeulislam Posted July 31, 2021 Author Share Posted July 31, 2021 On 7/25/2021 at 5:22 AM, biswasaninditaa said: You should said the buyer you are not available for these type of free work. because he will never hire you even if you do his job. Yes, I understand. Thanks 8 Link to comment Share on other sites More sharing options...
newsmike Posted July 31, 2021 Share Posted July 31, 2021 On 7/21/2021 at 3:32 PM, shofeulislam said: Dear Sir, One of Indian new client want free trial service for 7 days for Facebook Promotion. After 7 days trial session he will confirm order. What can I do? Kindly advise me. Thanks & Regards Shofeul After all that free work, I have some painting you can start on. If you do good I will pay you. 14 1 Link to comment Share on other sites More sharing options...
shofeulislam Posted August 5, 2021 Author Share Posted August 5, 2021 Dear Sir, Buyer already confirm the order of SEO job. Now he wanted my email I'd to open my account his WP site and then give me user name and password. Also buyer told me fiverr will not block if I give my email now. Anybody kindly let me know my email can I provide him for further procedure. Thanks & Regards Shofeul 11 1 1 Link to comment Share on other sites More sharing options...
Guest freelancerjabir Posted August 5, 2021 Share Posted August 5, 2021 4 hours ago, shofeulislam said: Dear Sir, Buyer already confirm the order of SEO job. Now he wanted my email I'd to open my account his WP site and then give me user name and password. Also buyer told me fiverr will not block if I give my email now. Anybody kindly let me know my email can I provide him for further procedure. Thanks & Regards Shofeul Nope bro ! You should not send your email details or email address to a buyer ! Link to comment Share on other sites More sharing options...
theratypist Posted August 6, 2021 Share Posted August 6, 2021 Anything that is required to complete an order can be shared in the "Order Page" and only there. There should be an ongoing order, and relevant details to complete the order should only be placed there. It should be clearly explained and stated that it is required to complete an order. For any clarifications, please reach out to Customer Support https://www.fiverr.com/support_tickets/new 12 2 Link to comment Share on other sites More sharing options...
shofeulislam Posted August 6, 2021 Author Share Posted August 6, 2021 8 hours ago, freelancerjabir said: Nope bro ! You should not send your email details or email address to a buyer ! After getting the order message section will be changed and new msg section area fiverr alert comes providing email, contact etc is only allows if it is needed as part of the service. Otherwise all communication will go through fiverr. that's why I confused. ON page SEO if I send email will be any problem . Please clear it if you know. Thanks 6 1 Link to comment Share on other sites More sharing options...
shofeulislam Posted August 6, 2021 Author Share Posted August 6, 2021 2 hours ago, theratypist said: Anything that is required to complete an order can be shared in the "Order Page" and only there. There should be an ongoing order, and relevant details to complete the order should only be placed there. It should be clearly explained and stated that it is required to complete an order. For any clarifications, please reach out to Customer Support https://www.fiverr.com/support_tickets/new Many thank for your experience share. Yes I already check with fiver support they told me same. Order page can be share it if necessary. Thanks 7 Link to comment Share on other sites More sharing options...
marketinghut1 Posted August 6, 2021 Share Posted August 6, 2021 You jusy use tricks like a ( info33 at the red com) ou just use simple comment that like a provide email fiverr can't understand also just client understand 5 Link to comment Share on other sites More sharing options...
retouchzone Posted August 6, 2021 Share Posted August 6, 2021 For work purposes, you can share your mail ID. Please use notepad or doc file to share mail and use this type note- "N.B. for Fiverr- Hello Fiverr here I send mail for work purposes". Thanks 3 Link to comment Share on other sites More sharing options...
pirsaistudio Posted August 16, 2021 Share Posted August 16, 2021 On 8/5/2021 at 11:04 PM, shofeulislam said: Dear Sir, Buyer already confirm the order of SEO job. Now he wanted my email I'd to open my account his WP site and then give me user name and password. Also buyer told me fiverr will not block if I give my email now. Anybody kindly let me know my email can I provide him for further procedure. Thanks & Regards Shofeul the same situation happened to me a month ago i share the email but below that i right "as sharing e.m.ail or any other personal contact is against fiverr TOS so please make sure this is only for the purpose of this project please do not share or contact on this thank you for understanding" then i contacted the customer support and told them that my client was asking email for this and also explain the support that it was important and i told them about this ("as sharing e.m.ail or any other personal contact is against fiverr TOS so please make sure this is only for the purpose of this project please do not share or contact on this thank you for understanding") the support was very helpful and she says "it was great that you explain it to you client about that also she say it wont affect you please continue your work" 5 Link to comment Share on other sites More sharing options...
pirsaistudio Posted August 16, 2021 Share Posted August 16, 2021 Just now, pirsaistudio said: the same situation happened to me a month ago i share the email but below that i right "as sharing e.m.ail or any other personal contact is against fiverr TOS so please make sure this is only for the purpose of this project please do not share or contact on this thank you for understanding" then i contacted the customer support and told them that my client was asking email for this and also explain the support that it was important and i told them about this ("as sharing e.m.ail or any other personal contact is against fiverr TOS so please make sure this is only for the purpose of this project please do not share or contact on this thank you for understanding") the support was very helpful and she says "it was great that you explain it to you client about that also she say it wont affect you please continue your work" On 8/6/2021 at 3:11 AM, freelancerjabir said: Nope bro ! You should not send your email details or email address to a buyer ! dear you are right but if it is important explain it to your client and at the same time open a tick to inform support about this also support says whenever you have any doubt about anything it is a good idea to open a tick and explain it or make sure support know about it dont ever hide anything from support and client that way you will have a solid proof. 4 Link to comment Share on other sites More sharing options...
seven_sign Posted August 16, 2021 Share Posted August 16, 2021 On 8/6/2021 at 6:03 PM, marketinghut1 said: You jusy use tricks like a ( info33 at the red com) ou just use simple comment that like a provide email fiverr can't understand also just client understand @marketinghut1 Please do not try any tricks, as if you're account go for a manual review anytime, you will be suspended. Be transparent with the TOS. And also you can share your details if it's really need to complete the order, you can share. 5 Link to comment Share on other sites More sharing options...
shofeulislam Posted August 16, 2021 Author Share Posted August 16, 2021 Dear Sir, Just now the order was automatically marked as completed 3 days later without review. After that, do you have any way to get a review from the buyer? Anybody give me proper suggestions? Thanks 20 1 Link to comment Share on other sites More sharing options...
seven_sign Posted August 16, 2021 Share Posted August 16, 2021 @shofeulislam Yes you can get it. Buyer can do it within 10 days of order completion whether it's auto or marked by buyer. 18 1 Link to comment Share on other sites More sharing options...
irshan_cool Posted August 16, 2021 Share Posted August 16, 2021 Once the order marked as completed buyer can review within 10 days. 10 days past then there are no options to review. 15 1 Link to comment Share on other sites More sharing options...
engisanjeewa Posted August 16, 2021 Share Posted August 16, 2021 Please try to contact buyer again. You ask to give some feedback if the buyer satisfied with the work delivered. 13 3 1 Link to comment Share on other sites More sharing options...
ridwansugi Posted August 16, 2021 Share Posted August 16, 2021 48 minutes ago, shofeulislam said: After that, do you have any way to get a review from the buyer? Anybody give me proper suggestions? NEVER try to ask buyer for review. Seller rights is getting money from the jobs. Getting review is just like a huge bonus. In many case where Seller ask for reviews..., Buyer can report Seller for Reviews Manipulation. Note that when Buyer didn't give you a reviews.., sometimes it means that your Buyer didn't 100% satisfied. 16 1 Link to comment Share on other sites More sharing options...
sahildesign1 Posted August 16, 2021 Share Posted August 16, 2021 (edited) Never ask Buyer for review. Fiverr reminds Buyer twice to leave their feedback. If they didnt give it then never ask. Edited August 16, 2021 by sahildesign1 12 1 Link to comment Share on other sites More sharing options...
shofeulislam Posted August 16, 2021 Author Share Posted August 16, 2021 1 hour ago, seven_sign said: @shofeulislam Yes you can get it. Buyer can do it within 10 days of order completion whether it's auto or marked by buyer. Ok. Noted. but no option to send a message to the buyer for feedback. Thanks. 5 1 Link to comment Share on other sites More sharing options...
shofeulislam Posted August 16, 2021 Author Share Posted August 16, 2021 33 minutes ago, sahildesign1 said: Never ask Buyer for review. Fiverr reminds Buyer twice to leave their feedback. If they didnt give it then never ask. Ok. Understand. Thanks. 7 1 Link to comment Share on other sites More sharing options...
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