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Should I cancel my order?


overzealouz

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Posted

I'll say that this has been a upsetting first experience on Fiverr. 

If you are wondering, this is a continuetion of my last post, where my seller haven't been responding.

To recap, my seller didn't respond to any of my questions, so I used the resolution center to get a status update.

My seller haven't responded to it, nor has this person been online since the day before I sent a status update (Three days). The lack of communicaton, and the fact that there has gone ten days without a word from this person, and now there is only five days left. I feel on one hand that I shouldn't cancel the order since it's close to the date, and yet I have a sneeking suspicion that I won't still get a response so I'll just have to cancel it then. I just don't feel like I should continue waiting, when I can give this project I have to someone else.

What do all of you say?

Posted

Hi,  My advise!  Just carry on with the order, deliver it on the due date (not before).  The buyer has 3 days to reject the delivered order.  If 3 days pass, it automatically goes through and you will get paid.  If the customer decides to block the delivery, you have got ample evidence to show Fiverr that you desperately tried to contact the buyer, with no reply.  Screen shot those messages and send to Customer Services, if the buyer reject the delivery.  But wait!  Don't rush!  You are not at fault.  

 

I see that I am confused you are a buyer!  Cancel the order!

Guest fahmidhimel
Posted

Cancel do this order. It's better for you. best wishes for you

Posted
2 hours ago, overzealouz said:

I'll say that this has been a upsetting first experience on Fiverr. 

If you are wondering, this is a continuetion of my last post, where my seller haven't been responding.

To recap, my seller didn't respond to any of my questions, so I used the resolution center to get a status update.

My seller haven't responded to it, nor has this person been online since the day before I sent a status update (Three days). The lack of communicaton, and the fact that there has gone ten days without a word from this person, and now there is only five days left. I feel on one hand that I shouldn't cancel the order since it's close to the date, and yet I have a sneeking suspicion that I won't still get a response so I'll just have to cancel it then. I just don't feel like I should continue waiting, when I can give this project I have to someone else.

What do all of you say?

I apologize for the inconvenience. I am a seller. I am always careful not to cancel any of my orders. When the buyer wants a revision, I quickly revise it. Because I want the buyer to re-order me. You made the right decision according to the situation.

Posted

Once again thank you everyone. 

I have officailly sent a cancellation request. Hopefully it will be accepted soon so I can move on to another project.

Again thank you everyone for helping me decide, it means alot!

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