saqibwazzir Posted July 14, 2021 Share Posted July 14, 2021 Is there any chances of getting back my account after the review process. I didn't get any warning for it. Will fiverr give me any chance.. I was level 2 seller 😞 4 3 Link to comment Share on other sites More sharing options...
imagination7413 Posted July 14, 2021 Share Posted July 14, 2021 Please see: https://www.fiverr.com/support/articles/360014585217-Why-was-my-account-disabled 9 Link to comment Share on other sites More sharing options...
sabinespoems Posted July 14, 2021 Share Posted July 14, 2021 Communication outside of the platform is something Fiverr really does not like for quite the obvious reasons. So normally you'd get a warning (which can be read in the link @imagination7413helpfully provided) but Fiverr also states: Some violations may result in an immediate block without warning based on the severity of the violation. So I wouldn't know if you'll get your account back. I guess you'd have to wait until the review process is over (which can take up to 90 days) but outside communication isn't taken lightly by Fiverr so if you did do this, I'm afraid your chances are quite slim.  7 Link to comment Share on other sites More sharing options...
steve_gerard Posted July 14, 2021 Share Posted July 14, 2021 Sabinespoems - you wrote "communication outside of platform fiverr does not like." You are incorrect fiverr's terms of service states " "Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page." What is prohibited is :Â getting paid outside fiverr; getting work outside fiverr or other acts that abuse their systems. 4 Link to comment Share on other sites More sharing options...
sabinespoems Posted July 14, 2021 Share Posted July 14, 2021 (edited) @steve_gerard Fiverr does state that, but it clearly says necessary exchange of personal information. For example if you want a certain logo designed you'd have to share personal information. Or from a seller's perspective, perhaps a portfolio or something. That's why even when Fiverr's system detects it and restricts an account, they always review the claim to see if an account will be disabled. I said Fiverr doesn't like it because in their ToS they say this: "Requesting or providing Email addresses, s***e/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted". Edited July 14, 2021 by sabinespoems 7 Link to comment Share on other sites More sharing options...
irtifa_sarwath Posted July 14, 2021 Share Posted July 14, 2021 Please take support from Fiverr.They will help you to get rid of it 6 Link to comment Share on other sites More sharing options...
irshan_cool Posted July 15, 2021 Share Posted July 15, 2021 Communication outside of Fiverr is allowed when it relates to a Gig. The communication rule is there to prevent people from setting up a contact outside Fiverr so they can bypass paying Fiverr's fees. For instance, "Here's my Twitter account, contact me there" in a message is not okay. But providing outside information in a Gig delivery if it relates to the Gig (such as Twitter, website, for proof of work etc) is fine. Requesting or providing Email addresses, s***e/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted. Quote Will fiverr give me any chance During the period , you will be able to complete your active orders. However, you cannot place or receive new orders and you cannot communicate with users, other than your buyers/sellers within an active order. You have to wait till Fiverr team will keep you posted with any update. 4 Link to comment Share on other sites More sharing options...
montaaz Posted July 16, 2021 Share Posted July 16, 2021 What if you have a client from outside of fiverr, discuss project outside of fiverr, but place the project in fiverr? 3 Link to comment Share on other sites More sharing options...
ashian_ashik Posted July 19, 2021 Share Posted July 19, 2021 Fiver will help you to get rif of it 3 Link to comment Share on other sites More sharing options...
abdullahsam Posted March 11, 2022 Share Posted March 11, 2022 Did you get your account back? Because I'm facing the same problem right now. 3 Link to comment Share on other sites More sharing options...
donnovan86 Posted March 11, 2022 Share Posted March 11, 2022 12 minutes ago, abdullahsam said: Did you get your account back? Because I'm facing the same problem right now. You broke the rules and obviously you won't be allowed to get back. But to answer you, the creator of this post is still banned. 4 Link to comment Share on other sites More sharing options...
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