revisions option show zero on offer letters and orders even when i select any number.

[eliza_09]

hello, 

i am eliza and i have been on fiverr for 3 months now. i have successfully completed level one requirements. for a few days now i am facing a problem. when i send buyer request i always give an option of 5 revisions. ALWAYS. but my requests shows 0 revisions. this has happened for quite a few times. and i don't know why. it only come to my knowledge  when a client messaged me saying  ''they might place the order only if i provide any revisions''.  then i checked my previous letters and orders and they all showed the same, 0 revisions, where i clearly remember of selecting the revisions option.

what should i do now to solve this problem? is this only  me or any of you have faced same kind of problem before. i am really in need of your suggestions, please help me.

with regards,

eliza.

Edited July 12, 2021 by eliza_09
a detail needed to be added

[theratypist]

Hello, you should try asking Customer Support to look into it! It's unfortunate that it doesn't visually show you offer said revisions and how it's affecting your potential customers. https://www.fiverr.com/support_tickets/new

[web_qulsum]

It is a bug. You can as their Customer Support for your assistance 

[eliza_09]

i didnt even notice this until one client asked me about it. it breaks my heart thinking how potential clients must have ignored my offer letters just because they thought i wont be offering any revisions.