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I got 2 messages of buyer, but fail to convert into order. Please gimme some first message tips

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On 7/12/2021 at 12:13 PM, coderboss said:

I wanna know some killer message tips.

No matter how impressed your customer service is, there will always be complaints, and therefore you should expect them. Calm down and do not speak or act inappropriately, which will only aggravate the situation. Instead, you should strive to turn these situations into mutually beneficial situations

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