I got 2 messages of buyer, but fail to convert into order. Please gimme some first message tips

[nahid_hasan7]

34 minutes ago, web_qulsum said:

It is okay for you. Don't worry. Fiverr don't allow multiple account from a same IP

 

[oussamahyayouch]

On 7/12/2021 at 12:13 PM, coderboss said:

I wanna know some killer message tips.

welcome
No matter how impressed your customer service is, there will always be complaints, and therefore you should expect them. Calm down and do not speak or act inappropriately, which will only aggravate the situation. Instead, you should strive to turn these situations into mutually beneficial situations