cadlady Posted July 11, 2021 Share Posted July 11, 2021 I have been told by CS that every-time I reply/follow up on a CS request it goes down in the ticket list & delays the response.. i am waiting resolution for 10 days now. Anyways if this is the case I think everyone should be noted. so APPARENTLY FOLLOWING UP WILL DELAY YOUR RESOLUTION. 8 Link to comment Share on other sites More sharing options...
nidushani Posted July 11, 2021 Share Posted July 11, 2021 i have same issue and start ticket 6 months ago it is still "open" 5 Link to comment Share on other sites More sharing options...
homieboiudoc Posted July 20, 2021 Share Posted July 20, 2021 (edited) I am facing the same issue. The same text that is mentioned above has been sent and it has been ten days. Anybody has any idea what to do? Following up actually delays the process or we have to wait for forever with no resolution? Kindly help as I'm in big trouble. Edited July 20, 2021 by homieboiudoc 2 Link to comment Share on other sites More sharing options...
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