web_qulsum Posted July 10, 2021 Share Posted July 10, 2021 Sometimes, some buyer place order by mistake. What need to do in that case? 5 Link to comment Share on other sites More sharing options...
abdullah07111 Posted July 10, 2021 Share Posted July 10, 2021 It is better to contact the CS and cancel and they will cancel that order or ask the buyer to cancel his order. If it is a custom order placed by you than cancel that by asking a CS and provide some details so later you won't have trouble dealing with buyer. 4 Link to comment Share on other sites More sharing options...
listing_guys Posted July 10, 2021 Share Posted July 10, 2021 You should contract customer support and let them buyer ordered you mistakenly then they cancel your order safely ( It's will not effect your order completion rate) 3 Link to comment Share on other sites More sharing options...
web_qulsum Posted July 11, 2021 Author Share Posted July 11, 2021 17 hours ago, abdullah07111 said: It is better to contact the CS and cancel and they will cancel that order or ask the buyer to cancel his order. If it is a custom order placed by you than cancel that by asking a CS and provide some details so later you won't have trouble dealing with buyer. Thank you 1 Link to comment Share on other sites More sharing options...
web_qulsum Posted July 11, 2021 Author Share Posted July 11, 2021 17 hours ago, listing_guys said: You should contract customer support and let them buyer ordered you mistakenly then they cancel your order safely ( It's will not effect your order completion rate) Thanks for your kind support Link to comment Share on other sites More sharing options...
coderboss Posted July 11, 2021 Share Posted July 11, 2021 You should to cancall through CC 1 Link to comment Share on other sites More sharing options...
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