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How many times a buyer/seller can raise a dispute?


akshatjain5
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Recently I encountered a buyer who raised a dispute to cancel order as soon as I delivered to him and is not responding to any of message .

So My questions are?

1)How many times can a buyer raise a dispute (if I'm rejecting that dispute solution i.e. rejecting cancel order dispute)

2)Is the amount he paid to me blocked ?

I mean will he be able to access that amount till order does not get cancelled?

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12 minutes ago, akshatjain5 said:

1)How many times can a buyer raise a dispute (if I'm rejecting that dispute solution i.e. rejecting cancel order dispute)

You can do that as many times as you want. It will just keep going back and forth.

What will make that end is if:

1. The buyer initiated cancellation and you didn't respond in 2 days

2. You rejected the dispute, the order is marked as delivered then the order becomes automatically marked as complete after 3 days

13 minutes ago, akshatjain5 said:

2)Is the amount he paid to me blocked ?

I mean will he be able to access that amount till order does not get cancelled?

The amount only returns to him if the order becomes cancelled. 

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1 minute ago, vickiespencer said:

Yes, as @theratypistsays it can go back and forth for a long time. A former contributor to the Fiverr Forum said she had to refuse a cancellation 75 times before the buyer gave up and let the order auto complete. 

 

5 hours ago, theratypist said:

You can do that as many times as you want. It will just keep going back and forth.

What will make that end is if:

1. The buyer initiated cancellation and you didn't respond in 2 days

2. You rejected the dispute, the order is marked as delivered then the order becomes automatically marked as complete after 3 days

The amount only returns to him if the order becomes cancelled. 

Thanks for your help !!

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