goharr Posted July 5, 2021 Share Posted July 5, 2021 Hello everyone, Fiverr restricted my account due to using royalty-free stock images on my gigs. I am a graphic designer. The graphic designer can use Canva for the creation of design and also can use royalty-free stock images for design. So I create my gig image on Canva and used some royalty-free stock images. But Fiverr gave me a warning and by using it again they restricted my account. I contacted Fiverr Customer Support but they replied with the one quote every time that your account is under review by our team. Now, what to do? How much time it will take a decision? Any chances to recover my account? 4 3 Link to comment Share on other sites More sharing options...
maezma85 Posted July 5, 2021 Share Posted July 5, 2021 (edited) Your account is not blocked but is being reviewed, it clearly says in the title. Fiverr robots detect duplicate photos. If you use a profile photo that has already been used, it will be rejected and if you use an image that is in Google search engines or on the Fiverr platform, the same thing will happen. Possibly when using a Canva miniature someone has something very similar predesigned and the robot has detected a lot of similarity. Edited July 5, 2021 by maezma85 10 Link to comment Share on other sites More sharing options...
jonbaas Posted July 5, 2021 Share Posted July 5, 2021 15 minutes ago, goharr said: I contacted Fiverr Customer Support but they replied with the one quote every time that your account is under review by our team. Now, what to do? How much time it will take a decision? Any chances to recover my account? There is nothing you can do at this point, but wait. Fiverr informed you of this. I don't believe there is a set time for review. Reviews take as long as they take. 8 Link to comment Share on other sites More sharing options...
djwaruna Posted July 6, 2021 Share Posted July 6, 2021 3 hours ago, jonbaas said: There is nothing you can do at this point, but wait. Fiverr informed you of this. I don't believe there is a set time for review. Reviews take as long as they take. Yeah . Please wait till update 5 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted July 6, 2021 Share Posted July 6, 2021 4 hours ago, goharr said: I am a graphic designer. It also depends on what kind of “graphic designer you are. In quite a few graphic design services you can not use any stock images or use canva for “designing”. 11 Link to comment Share on other sites More sharing options...
aladdinah Posted February 4, 2022 Share Posted February 4, 2022 What should I do my account was resrited do I have hope that it will be open?? 5 Link to comment Share on other sites More sharing options...
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