kim_ngan Posted July 3, 2021 Share Posted July 3, 2021 (edited) Hi everyone, 😃I wonder why my account's On-time delivery is dropping from 90% to 89% continuously even though my recent orders have been delivered on time. Every time the delivery is done, the rate rises to 90%, but a few days later it drops to 89% again. 😭Does anyone know why? And please teach me how to fix this problem so that my level won't be affected anymore. Looking forward to hearing from everyone. I sincerely thank you 🙏 Edited July 3, 2021 by kim_ngan sentence error 5 Link to comment Share on other sites More sharing options...
vickiespencer Posted July 3, 2021 Share Posted July 3, 2021 13 minutes ago, kim_ngan said: Does anyone know why? Your stats are based on the last 60 days. If you had a late delivery in the last 60 days it affects your rating. The percentage fluctuates in relation to the ratio of onetime orders to late orders you delivered. 13 minutes ago, kim_ngan said: please teach me how to fix this problem so that my level won't be affected anymore. Always deliver on time! It is that simple. 8 Link to comment Share on other sites More sharing options...
kim_ngan Posted July 3, 2021 Author Share Posted July 3, 2021 Thank you, I understand. I just saw that this rate increase when I delivered on time later those Late - delivery, but in the next few days I don't have any orders, means have no order late or on-time, so why this rate down even though it increase to 90% and stop there a few day after I have the latest on - time delivery? 1 Link to comment Share on other sites More sharing options...
kim_ngan Posted July 3, 2021 Author Share Posted July 3, 2021 16 minutes ago, vickiespencer said: Your stats are based on the last 60 days. If you had a late delivery in the last 60 days it affects your rating. The percentage fluctuates in relation to the ratio of onetime orders to late orders you delivered. Always deliver on time! It is that simple. Thank you, I understand. I just saw that this rate increase when I delivered on time later those Late - delivery, but in the next few days I don't have any orders, means have no order late or on-time, so why this rate down even though it increase to 90% and stop there a few day after I have the latest on - time delivery? 1 Link to comment Share on other sites More sharing options...
rhsajib26 Posted July 3, 2021 Share Posted July 3, 2021 You need to delivered your order before the last date. As a example, If you have 5 days to delivered the job, you should try to delivered it within 3 days or less. It'll be help to fix your problem. Thank you. 5 Link to comment Share on other sites More sharing options...
kim_ngan Posted July 4, 2021 Author Share Posted July 4, 2021 10 hours ago, rhsajib26 said: You need to delivered your order before the last date. As a example, If you have 5 days to delivered the job, you should try to delivered it within 3 days or less. It'll be help to fix your problem. Thank you. Thank you for your advise. 4 Link to comment Share on other sites More sharing options...
vickiespencer Posted July 4, 2021 Share Posted July 4, 2021 44 minutes ago, raj_proservice said: It will depend on your last 60 days delivered data, You must have to delivered in right time, Keep trying to do on time delivery Thank you for continuing to follow me around and for continuing to give the same answer that I already posted. 😉 2 3 Link to comment Share on other sites More sharing options...
shireen_mcf Posted July 21, 2021 Share Posted July 21, 2021 Because Fiverr statistics are absolute BS and unfair. Even if all of your statistics have been for months, they will penalise buyers for previous orders/messages etc. Link to comment Share on other sites More sharing options...
yehiaossama1 Posted July 21, 2021 Share Posted July 21, 2021 try asking the support center, they are very helpful and quick to reply and they will fix the issue if there is anything wrong Link to comment Share on other sites More sharing options...
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