Jump to content

Buyer order with no supporting material, support has gone silent on the issue

Recommended Posts

Dear good people,

Please help. A buyer gave an order with no basic requirement such as the content to be uploaded. I wrote to customer support and they have not taken action. Delivery time has elapsed. What am I supposed to do? 


Edited by edupluscentre
  • Like 1
Link to comment
Share on other sites

It's a really good idea to add some order requirements, things the buyer has to add before the order can be started. Then if they order and don't add supporting documents or materials the order stays in incomplete mode and the delivery time countdown doesn't start. You can do this by editing your gig. 

  • Like 4
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now
  • Create New...