mauvinezohor205 Posted June 29, 2021 Share Posted June 29, 2021 (edited) hello, recently one customer who was difficult to serve, as he talk unrelated things too much, doesnot give enough direction, and bargained a lot about the price, recently comes back and trying to do another work with me. this time he also bargained but at last he agreed to pay a little bit more. in the previous order, his demand was not enough for the job. he didnot notify me before placing the previous order, so for the cancellation problem i had to complete it. but now he is here again, but he agreed to pay a little bit more which also lower than the general price!, now he is messaging me for couple of days. he didnot know yet what he wants, didnot place any order, didnot give me any requirements, but in the naming of "giving me direction", he is saying uncertain things, showing various examples of the work which do not relate to each other, , and messaging me everyday. i have to serve other customers, but it seems to me he is pretty much wasting my time. he said my directions are vague and negotiation is not good, which he said when i didnot agreed to do his work at a low wage! . i am loosing interest. my question is what can i do in this situation? and i tried to say no before, but he is saying , as i served him before, it will be easier to work with me, and i cant leave him like this. i dont know what to do? i am a new seller, and i am afraid what if he reports me. or gives a poor rating! please help me here. thank you so much. ps:i didnot use any hard language against him and tried to handle everything being polite and gentle! Edited June 29, 2021 by mauvinezohor205 6 Link to comment Share on other sites More sharing options...
developer_remo Posted June 29, 2021 Share Posted June 29, 2021 Don't worry, if you try to help as much as you can, I hope you won't bargain with me anymore. carry on 4 Link to comment Share on other sites More sharing options...
kreativzak Posted June 29, 2021 Share Posted June 29, 2021 Act professionally. Be polite and never say anything that can turn things against you. Ask him politely to message you with specific requests. 7 Link to comment Share on other sites More sharing options...
mauvinezohor205 Posted June 29, 2021 Author Share Posted June 29, 2021 (edited) @kreativzak thank you, i tried this couple of times, but he is not doing much, asking same questions again and again, , again it looks like he is playing with the situation. its really hard for me to cope with the situation. i dont want to work for him. is there any way to politely say no? Edited June 29, 2021 by mauvinezohor205 4 Link to comment Share on other sites More sharing options...
francescaabb Posted June 29, 2021 Share Posted June 29, 2021 If you don't want to work with him anymore, you can block him. He could still be able to place an order though, from the option "Order again". 11 Link to comment Share on other sites More sharing options...
surajrenuka Posted June 29, 2021 Share Posted June 29, 2021 If he hasn't placed any order yet you don't need to worry about your cancellation rate, Just block him as @francescaabb said ! He would still be able to place an order though but you know what, he has to pay the amount of the actual gig and you don't have to accept bargain thing any more ! In case he places smaller amount of order and asks for lot of things, Just ask him to add extras or inform fiver CS about that and they will cancel the order on behalf of you the way it wont hurt your cancellation rate ! If you actually don't want to work with him any more and it costs you your mental peace, just let him go ! 11 Link to comment Share on other sites More sharing options...
mauvinezohor205 Posted June 29, 2021 Author Share Posted June 29, 2021 2 hours ago, surajrenuka said: If he hasn't placed any order yet you don't need to worry about your cancellation rate, Just block him as @francescaabb said ! He would still be able to place an order though but you know what, he has to pay the amount of the actual gig and you don't have to accept bargain thing any more ! In case he places smaller amount of order and asks for lot of things, Just ask him to add extras or inform fiver CS about that and they will cancel the order on behalf of you the way it wont hurt your cancellation rate ! If you actually don't want to work with him any more and it costs you your mental peace, just let him go ! THANK YOU. 5 Link to comment Share on other sites More sharing options...
mauvinezohor205 Posted June 29, 2021 Author Share Posted June 29, 2021 2 hours ago, francescaabb said: If you don't want to work with him anymore, you can block him. He could still be able to place an order though, from the option "Order again". THANKS, but can he report me for blocking him? 4 Link to comment Share on other sites More sharing options...
francescaabb Posted June 29, 2021 Share Posted June 29, 2021 29 minutes ago, mauvinezohor205 said: THANKS, but can he report me for blocking him? No, he can't. 6 Link to comment Share on other sites More sharing options...
robimaulana Posted June 30, 2021 Share Posted June 30, 2021 I've had clients like this before. They are the type who only want to pay as low as possible while asking for too much. These are the type of clients you don't want to handle. if you're a new seller, my suggestion is just carry on, since completed orders and revenue are factors that will increase your ratings as a seller. Once you get more customers, you can always block him right after the work is completed. And when your ratings are increased, you should increase your price as well. Low cost attracts low quality clients. Low quality clients will ask you for so much and will only pay you for so low. 4 Link to comment Share on other sites More sharing options...
mauvinezohor205 Posted June 30, 2021 Author Share Posted June 30, 2021 1 hour ago, robimaulana said: I've had clients like this before. They are the type who only want to pay as low as possible while asking for too much. These are the type of clients you don't want to handle. if you're a new seller, my suggestion is just carry on, since completed orders and revenue are factors that will increase your ratings as a seller. Once you get more customers, you can always block him right after the work is completed. And when your ratings are increased, you should increase your price as well. Low cost attracts low quality clients. Low quality clients will ask you for so much and will only pay you for so low. thank you for your comment.yes, i totally agree on that, i had some clients who offered a lot of money even tipped me for the service where their work was pretty decent , not even asked for revision sometimes. and the buyers who asked for the service at low rate, some of them, suffered me the most, from the bargaining to the services, which are not to be included at that price. 5 Link to comment Share on other sites More sharing options...
goffer6575 Posted June 30, 2021 Share Posted June 30, 2021 thanks for this shearing 4 Link to comment Share on other sites More sharing options...
fynwriter Posted June 30, 2021 Share Posted June 30, 2021 Fiverr understands that you are a human. They also know that you're not meant to work with everyone. If for any reason you are not comfortable with any buyer, you have the right to tell them, "sorry, I can't work with you at this time." No one will charge you for that. I have turned down a lot of buyers when I perceive trouble. They won't even report you. Report for what? Your mental health matters too. Don't let anyone drag you beyond your elastic limits. Cheers! 3 Link to comment Share on other sites More sharing options...
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