Can't Link your social networks?

[kayaw_graphics]

Hi I'm new in Fiverr. Why i can't link my sosial networks? my dribbble and vimeo account is new and neren been link to fiverr before.

[mastercreator3]

Same problem for me too I was able to link Google, Facebook and GitHub accounts but can't link dibbble, Vimeo and stackflow accounts

[highresstudios]

On 6/29/2021 at 12:38 AM, kayaw_graphics said:

Hi I'm new in Fiverr. Why i can't link my sosial networks? my dribbble and vimeo account is new and neren been link to fiverr before.

Hi all, I have been having the same issue for some of my socials, I have contacted customer service and I also recommend that you contact customer service to see if they can sort out this bug for you at https://www.fiverr.com/support_tickets/new. Hope it helps 😉

[highresstudios]

Hi @mastercreator3 and @kayaw_graphics, as I promised I'd get back to you after I had fully sorted out the issue with customer support. This is the response I got from customer support: 

Hey *******,
 
Thank you for your patience regarding this issue.   We’re getting back to you to let you know that our technical teams are looking into a significant update that will eventually fix the issue you've encountered.  In the meantime, it is essential to clarify that you can continue using your account as usual. 
 
Due to the scale of the update required, it may take some time to implement, so I will be closing this ticket in the meantime.  We continue to monitor the issue until it's fully resolved. However, if you wish to leave this ticket open until then, please reply. 
 
We appreciate your patience while we resolve this for you. 
 
Kind regards,

***********

[mastercreator3]

3 hours ago, highresstudios said:

Hi @mastercreator3 and @kayaw_graphics, as I promised I'd get back to you after I had fully sorted out the issue with customer support. This is the response I got from customer support: 

Hey *******,
 
Thank you for your patience regarding this issue.   We’re getting back to you to let you know that our technical teams are looking into a significant update that will eventually fix the issue you've encountered.  In the meantime, it is essential to clarify that you can continue using your account as usual. 
 
Due to the scale of the update required, it may take some time to implement, so I will be closing this ticket in the meantime.  We continue to monitor the issue until it's fully resolved. However, if you wish to leave this ticket open until then, please reply. 
 
We appreciate your patience while we resolve this for you. 
 
Kind regards,

***********

@highresstudios I actually checked today and I am able to add all my social media networks I think that the problem is resolved