zero_doshomik Posted June 26, 2021 Share Posted June 26, 2021 During read-only mode, one of my delivery was accepted after three days automatically, and the buyer didn't respond, no review, anything! And finally, this order has no review, so the total order rate percentage is going down, with no evidence on my profile page and gig!!! However, I have received all 5-star in my all work successfully. After this, I felt so disappointed; meanwhile, I asked the buyer, "is there any issue with my order? Please let me know", he responded, nice, thanks with 👍, but no review and nothing. This is my personal experience I want to share with all; I hope for the best next. Link to comment Share on other sites More sharing options...
zero_doshomik Posted June 26, 2021 Author Share Posted June 26, 2021 but after completed order receive, there will be a notification from Fiverr to do that review, right? so, they may be not worried about seller's impression or future scope to get more order!!! yes, why they will be!!!! Link to comment Share on other sites More sharing options...
zero_doshomik Posted June 26, 2021 Author Share Posted June 26, 2021 nice to hear that scenario, but fiverr will reward to seller as a benefit of delivery on time.. isn't it? Link to comment Share on other sites More sharing options...
thewritingbuff Posted June 26, 2021 Share Posted June 26, 2021 4 hours ago, zero_doshomik said: And finally, this order has no review, so the total order rate percentage is going down, with no evidence on my profile page and gig!!! Whether a buyer leaves a review or not, it does not affect your metrics like the order completion rate or the on-time delivery rate. Link to comment Share on other sites More sharing options...
genuineguidance Posted June 26, 2021 Share Posted June 26, 2021 6 hours ago, zero_doshomik said: I asked the buyer, "is there any issue with my order? Please let me know", I would advise you in the future to NOT message the buyer asking the above. Even though you did not ask about a review, the buyer could get agitated and report your message as spam. Buyers have their own reasons for not reviewing, and they are not obligated to review. As mentioned, they are prompted more than once to review the order and leave a tip if they so desire. There is no reason for you to reach out and ask if all is OK. Believe me, if things are not OK the buyer will hit the revision button and tell you what they want changed. Another thing to think about is, sometimes buyers do not leave reviews when they are less than happy - but, they are nice enough to not mar your profile with a negative experience review. By messaging the buyer, if they were one who was disappointed, this may prompt them to go and give you the review they think you deserve, and it may not be one you want. Let sleeping dogs lie. GG Link to comment Share on other sites More sharing options...
zero_doshomik Posted June 26, 2021 Author Share Posted June 26, 2021 19 minutes ago, genuineguidance said: I would advise you in the future to NOT message the buyer asking the above. Even though you did not ask about a review, the buyer could get agitated and report your message as spam. Buyers have their own reasons for not reviewing, and they are not obligated to review. As mentioned, they are prompted more than once to review the order and leave a tip if they so desire. There is no reason for you to reach out and ask if all is OK. Believe me, if things are not OK the buyer will hit the revision button and tell you what they want changed. Another thing to think about is, sometimes buyers do not leave reviews when they are less than happy - but, they are nice enough to not mar your profile with a negative experience review. By messaging the buyer, if they were one who was disappointed, this may prompt them to go and give you the review they think you deserve, and it may not be one you want. Let sleeping dogs lie. GG Yes, I got your point, really thanks for your long and detailed clarification. I must follow that for my own benefit. Link to comment Share on other sites More sharing options...
uchihashahin01 Posted June 26, 2021 Share Posted June 26, 2021 It is sad not to be reviewed.. but who wants to give review will give review.. hope for the best. Link to comment Share on other sites More sharing options...
zero_doshomik Posted June 26, 2021 Author Share Posted June 26, 2021 22 minutes ago, uchihashahin01 said: It is sad not to be reviewed.. but who wants to give review will give review.. hope for the best. thanks for wishing.. Link to comment Share on other sites More sharing options...
looseink Posted June 26, 2021 Share Posted June 26, 2021 Of the 871 orders I have completed over five years on Fiverr, only 77% of them have reviews. You can't expect every Buyer to give you a review. If it was a requirement before they could close an order with Sellers, that may be a blessing and a curse. I think if Buyers were "forced" to leave reviews there would be a lot more 2-Star, 3-Star and 4-Star reviews getting published than there are now. Remember, no review is better than a bad review. Link to comment Share on other sites More sharing options...
zero_doshomik Posted June 27, 2021 Author Share Posted June 27, 2021 5 hours ago, looseink said: Of the 871 orders I have completed over five years on Fiverr, only 77% of them have reviews. You can't expect every Buyer to give you a review. If it was a requirement before they could close an order with Sellers, that may be a blessing and a curse. I think if Buyers were "forced" to leave reviews there would be a lot more 2-Star, 3-Star and 4-Star reviews getting published than there are now. Remember, no review is better than a bad review. Really i have got a great direction about review and no review. As a new seller, i am expecting 5-star review, and i thought that would common for every buyer to give that after delivery... yes, "no review is better than a bad review" .. hope other new seller will learn from you and other's reply. Link to comment Share on other sites More sharing options...
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