arunajames Posted June 25, 2021 Share Posted June 25, 2021 Hi all, need a bit of help with the fiverr seller fee. I'm a beginner in Fiverr. I got my second order recently after waiting for months. I faced a problem in the payment and would love to get some help. I had quoted for $20. Once I completed it I received only $15. I checked with the buyer and was informed that she has paid $23 including a $3 fiverr fee. What I want to know is whether my $5 was cut by fiverr as a fee. That's 20% of my total fee. I tried searching for the fee information but couldn't find a related page, that's why I'm posting this. Any help would be appreciated. Thankyou. 16 Link to comment Share on other sites More sharing options...
uk1000 Posted June 25, 2021 Share Posted June 25, 2021 (edited) If the offer and order was $20 (20 usd) Fiverr should have taken 20% of that so I think you should have received $16 (80% of 20) not $15. If you didn't you could contact support and ask them about it. The additional charges the buyer pays is something you don't get anything from. This page gives info on it: https://www.fiverr.com/content/payments-terms-and-conditions Quote Service fees are added at the time of purchase where you can review and accept the total amount requested to pay. These fees cover administrative fees. As of March 2021, the service fees are 5.5% of the purchase amount. For purchases under $50 an additional $2 small order fee will be applied. Edited June 25, 2021 by uk1000 15 Link to comment Share on other sites More sharing options...
goffer6575 Posted June 26, 2021 Share Posted June 26, 2021 you batter talk about this fiverr support team. they can clear all your matter 5 Link to comment Share on other sites More sharing options...
genuineguidance Posted June 26, 2021 Share Posted June 26, 2021 If you are in India, it could be that Fiverr deducted some tax from your sale. GG 6 Link to comment Share on other sites More sharing options...
mdimranhossain1 Posted June 26, 2021 Share Posted June 26, 2021 I Think your 5$ is a pending clearance on Fiverr. you talk about the Fiverr support team. Thank you. 3 Link to comment Share on other sites More sharing options...
shahareja_dev Posted June 26, 2021 Share Posted June 26, 2021 Mast Read is blog https://www.fiverr.com/content/payments-terms-and-conditions 3 Link to comment Share on other sites More sharing options...
angel_vox Posted June 26, 2021 Share Posted June 26, 2021 On 6/25/2021 at 4:36 PM, uk1000 said: If the offer and order was $20 (20 usd) Fiverr should have taken 20% of that so I think you should have received $16 (80% of 20) not $15. If you didn't you could contact support and ask them about it. The additional charges the buyer pays is something you don't get anything from. This page gives info on it: https://www.fiverr.com/content/payments-terms-and-conditions Hai uk1000, Thanks a lot ,for this important post.👍 6 Link to comment Share on other sites More sharing options...
sultanulme Posted June 26, 2021 Share Posted June 26, 2021 I had some different experience I got tipped but the tipped amount did added to my main pending earning but did not added to my JUNE earning list 3 Link to comment Share on other sites More sharing options...
shadiya646 Posted June 27, 2021 Share Posted June 27, 2021 12 hours ago, mdimranhossain1 said: I Think your 5$ is a pending clearance on Fiverr. you talk about the Fiverr support team. Thank you. Do you have any idea about Fiverr fee? Or you read the whole post? 3 Link to comment Share on other sites More sharing options...
arunajames Posted June 27, 2021 Author Share Posted June 27, 2021 On 6/25/2021 at 4:36 PM, uk1000 said: If the offer and order was $20 (20 usd) Fiverr should have taken 20% of that so I think you should have received $16 (80% of 20) not $15. If you didn't you could contact support and ask them about it. The additional charges the buyer pays is something you don't get anything from. This page gives info on it: https://www.fiverr.com/content/payments-terms-and-conditions Thankyou so much for all the replies! In the payment page it was mentioned $1 cut as TDS at source, I guess that's why I got $15 instead of $16. Also I finally figured out how to check previous payments. I guess I couldn't find it before since I was checking from my phone. Anyways, for my previous order, Fiverr not only took 20% from the order fee, but from the tip the buyer left for me too. Does that happen with everyone? I mean I understand them taking a cut from the project fee (though I feel 20% is a huge percentage, when its larger sums its a huge amount that gets cut right?) but the tip is something buyer gives willingly from their side right? 6 Link to comment Share on other sites More sharing options...
uk1000 Posted June 27, 2021 Share Posted June 27, 2021 (edited) 5 minutes ago, arunajames said: Anyways, for my previous order, Fiverr not only took 20% from the order fee, but from the tip the buyer left for me too. They take 20% from the tip. You get the rest of the tip (I assume minus the tax at source). If you look in your earnings page the earnings from the tip will be shown separately from the order earnings. I don't think it's clear on the order page but it shows in the earnings page. Edited June 27, 2021 by uk1000 3 Link to comment Share on other sites More sharing options...
suffesaiful83 Posted June 27, 2021 Share Posted June 27, 2021 On 6/25/2021 at 5:06 PM, uk1000 said: If the offer and order was $20 (20 usd) Fiverr should have taken 20% of that so I think you should have received $16 (80% of 20) not $15. If you didn't you could contact support and ask them about it. The additional charges the buyer pays is something you don't get anything from. This page gives info on it: https://www.fiverr.com/content/payments-terms-and-conditions Thanks for giving a nice info. There are many benefits. 4 Link to comment Share on other sites More sharing options...
genuineguidance Posted June 27, 2021 Share Posted June 27, 2021 (edited) 18 minutes ago, arunajames said: it was mentioned $1 cut as TDS at source Bingo! I had a feeling that was what it was for. Did you fill out the India tax form yet? And, yes, Fiverr takes 20% from all tips as well. I think they also charge a "service fee" to the buyer for leaving a tip too! 😒 GG Edited June 27, 2021 by genuineguidance 2 Link to comment Share on other sites More sharing options...
fintran Posted June 27, 2021 Share Posted June 27, 2021 Hi, I am new to Fiverr and have made an earning of $17. I am unable to transfer the earning to bank account because it is less that $ 20. Please let me know if there is any way I can transfer this earning to my bank account. Thanks 3 Link to comment Share on other sites More sharing options...
fintran Posted June 27, 2021 Share Posted June 27, 2021 Hi, I am new to Fiverr and have made an earning of $17. I am unable to transfer the earning to bank account because it is less that $ 20. Please let me know if there is any way I can transfer this earning to my bank account. Thanks 3 Link to comment Share on other sites More sharing options...
mdimranhossain1 Posted June 27, 2021 Share Posted June 27, 2021 13 hours ago, shadiya646 said: Do you have any idea about Fiverr fee? Or you read the whole post? I'm not sure but my last week earning with tip 30dollar, fiverr charge 20%, The remaining 24 dollar but showing me i have a 16 dollar. but showing me pending clearance my actual earning. 2 2 Link to comment Share on other sites More sharing options...
genuineguidance Posted July 1, 2021 Share Posted July 1, 2021 On 6/27/2021 at 9:59 AM, fintran said: I am unable to transfer the earning to bank account because it is less that $ 20. You answered your own question. You need to have $20 in your account to make any transfer. Period. So, no, you cannot somehow bypass this rule. GG 1 Link to comment Share on other sites More sharing options...
arunajames Posted July 5, 2021 Author Share Posted July 5, 2021 On 6/28/2021 at 12:21 AM, mdimranhossain1 said: I'm not sure but my last week earning with tip 30dollar, fiverr charge 20%, The remaining 24 dollar but showing me i have a 16 dollar. but showing me pending clearance my actual earning. There's a clearance period of 14 days that we need to wait for till fiverr clears our payment. This is basically a buyer friendly rule, incase if there's some issue with the order, since the seller hasn't received the amount, fiverr can deal with it easily. 1 Link to comment Share on other sites More sharing options...
mrobelhosen Posted July 15, 2021 Share Posted July 15, 2021 Contact with the Fiverr support team. Thank you. 1 Link to comment Share on other sites More sharing options...
genuineguidance Posted July 16, 2021 Share Posted July 16, 2021 On 7/15/2021 at 4:26 AM, mrobelhosen said: Contact with the Fiverr support team. So, 2 WEEKS later after this question has been answered, you "chime in" with your 2 cents telling them to contact the support team? For what? They are just going to tell him the SAME thing I did - you have to have $20 to withdraw funds. Posting something, anything, just to post in the forum and move up the forum levels getting badges is not going to make you a success on the Fiverr site as a seller. Just saying. BC GG 2 Link to comment Share on other sites More sharing options...
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