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Duplicate Order - Should I ask CS to cancel it?
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Question
Guest markhallva
Yesterday I had a buyer submit two orders at the same time.
I'm unsure how exactly that happened, but requirements were only submitted on one of them. When I look at my manage order page, that second order says it's due in 8 hours - but there's no countdown on the order itself.
I understand that the countdown won't start until requirements are submitted, but it does seem odd that it says the order is due later. Is this what it's supposed to look like?
I'm tempted to ask CS to cancel the order without affecting my stats. For anyone that's dealt with this before: does that work for you, or is it best to just leave it alone?
-Mark
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